Install Problems

Moderator: Ken Berry

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Datone
Posts: 1
Joined: Thu Mar 31, 2022 3:34 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: G1Sniper Z170
processor: IntelR i7 6700K
ram: 16GB
Video Card: NVidia GeForce GTX 1060 3GB
Hard_Drive_Capacity: Mukwonago
Monitor/Display Make & Model: LG Ultrawide 29UM58-P
Corel programs: VideoStudio 22,Aftershot 3,PSP 2020,Esse

Install Problems

Post by Datone »

Very frustrated! I tried installing VS2022 Ultra and got the message 'We encountered a problem while installing. Please contact Technical Support'. I was told to uninstall my previous versions. I did using Win 10 uninstall. Same problem. I was then told to try to install in Safe Mode. I did with the same problem. The errors would come up in the Main Program install and the Standard Content install. The Bonus worked ok. I was then told to use the uninstall by Corel which I did. I tried a reinstall and this time the Main Program and Standard Content installed and not the Bonus. I tried in Safe Mode and the 'normal' way and had the same problem. I was then told to try to install the Standard Content and Bonus separately. The install wouldn't let me do that. It always included the Main Program install. I tried installing it that way anyway and I did get the Main Program and Standard Content to install but not the Bonus. I was then told to set up another user in Win 10. I emailed Corel back and asked why I would do that and have not received an answer. I also asked if he could send me a file with just the Bonus and have yet to hear. I have used Corel for years and have never had this problem before. I use it basically to make videos of my family, trips, and dog. Thanks for any help.
bjtap1
Posts: 58
Joined: Sat Feb 24, 2018 12:03 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: HP 843B U3E1
processor: Intel Core i7 8700 CPU
ram: 12 GB
Video Card: Intel UHD Graphics 630
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 1396 CB
Monitor/Display Make & Model: Samsung G246HL and Acer C32F39M
Corel programs: Videostudio 2023 Ultimate

Re: Install Problems

Post by bjtap1 »

I too went through all kinds of grief trying to install VS2022. What finally worked for me was to install the trial version and then update from that.
Barry
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