Unable to open program

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Tezza
Posts: 61
Joined: Thu Oct 08, 2015 12:13 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: H55M-USB3
ram: 8GB
Hard_Drive_Capacity: 4000GB
Monitor/Display Make & Model: Samsung SyncMaster SA300
Corel programs: VideoStudio X10 Ultimate & 2021 Ultimate
Location: Perth Australia

Unable to open program

Post by Tezza »

Over the last week I am unable to open Video Studio 2021. Every time I click on the program it opens up but then closes. Some times it will not even open. Does anyone have this problem. I have unistalled and then reinstalled the program twice to no avail.
tletter
Posts: 1278
Joined: Thu Jul 16, 2015 12:23 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: i7-3632QM
ram: 16GB
Video Card: NVIDIA RTX 3080
Hard_Drive_Capacity: 1TB
Corel programs: X4,X5,X6,X7,X8,X9,X10,2018,2019,2021
Location: Canada

Re: Unable to open program

Post by tletter »

Tezza wrote: Over the last week I am unable to open Video Studio 2021.
Suggestions:
  • Try resetting VS by renaming the '24.0' folder to '24.0 old' (folder is C:\Users\UserName\AppData\Roaming\Ulead Systems\Corel VideoStudio Pro (x64)\24.0). If VS opens, it will generate a new 24.0 folder. If it still won't start then ...
  • Uninstall using the Clean-Up tool for Video Studio (viewtopic.php?f=1&t=59847) and then reinstall.
tletter
https://www.youtube.com/user/tletter
Tezza
Posts: 61
Joined: Thu Oct 08, 2015 12:13 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: H55M-USB3
ram: 8GB
Hard_Drive_Capacity: 4000GB
Monitor/Display Make & Model: Samsung SyncMaster SA300
Corel programs: VideoStudio X10 Ultimate & 2021 Ultimate
Location: Perth Australia

Re: Unable to open program

Post by Tezza »

Just to let you guys know that the problem was that I needed another graphic card.
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