cannot save a frame to .PNG

Moderator: Ken Berry

User avatar
Davidk
Posts: 2090
Joined: Wed Nov 26, 2008 12:08 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS Prime B660M-K D4
processor: Intel core i3-12100 3_3ghz quad core processor
ram: 16Gb
Video Card: on-motherboard Intel UHD 730 graphics chipset
Hard_Drive_Capacity: 6Tb
Monitor/Display Make & Model: HP E240c video conferencing monitor
Corel programs: VideoStudio: 2022, 2023
Location: Brisbane Australia

Re: cannot save a frame to .PNG

Post by Davidk »

If you are going to un-install, before re-trying, recall that VS does leave stuff in the registry after an uninstall.

To illustrate, last year I had immense trouble getting VS to work when migrating to win10. I came to the conclusion that VS versions installed under win7 (which they all were at that stage) had left something behind that stopped any install of those VS files under win10 from opening the Share page without jamming the entire PC. It had to be something in the registry, but I never really isolated it. A clean install of win10 would have fixed it, but I tried that and it destroyed a large part of my environment (printers, NAS et al) so I settled for an in-place migration that worked for everything else but VS. I theorised that an initial win10 install of a new version (2021) may work without that Share problem, and it did; theory confirmed. In the process, using a registry scanner, I found that when one VS version was installed, there were over 10,000 VS entries in the registry. With no VS installed, the leftovers numbered 988. I've commented about that elsewhere.

So, when you have uninstalled, run the cleanup tool, several times? it detects no VS installation but does remove a bunch of msi files lurking in the C drive. If you have start or other issues with the program, cleaning it up/uninstall with the usual tools and then run the VS clean up has always helped me.
User avatar
zaphodikus
Posts: 288
Joined: Wed Jul 09, 2014 9:23 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ROG-X570-F-Asus
processor: AMD 3950 - 16 core
ram: 64Gb
Video Card: AMD RX 6700
Hard_Drive_Capacity: M2 1TB
Monitor/Display Make & Model: 4K BenQ
Corel programs: VS 2023 Ultimate, Painter 2020
Location: United Kingdom, Cambridge
Contact:

Re: cannot save a frame to .PNG

Post by zaphodikus »

Re-installed OS, everything is cool. Getting more organised now thanks David
Post Reply