Highlight reel hangs when importing content

[tpolakov]

Hello,

anyone has seen an issue using the Highlight Reel feature - when trying to import content into it, it just hangs on the "Importing" popup without ever importing anything. I tried several different videos, jpg images, nothing works, I have to kill the Highlight Reel process and then the VideoStudio process from Task manager.

Thanks
Tomas

[tpolakov]

Resolved...
Just in case it helps someone:
With the app closed, I removed the folder
c:\Users\<myusername>\AppData\Local\Corel_Highlight Reel_1\
Apparently it contains a database used internally by Highlight reel to reference the content and it seems it got corrupted.
After restarting and opening Highlight reel, it got recreated and now import and everything else seems to work ok.

[lata]

Tpolakov
Thanks for the update on this issue and apologies for the slow response.
Ironically I was about to test out Highlight Real when I read this post.
I will keep in mind the folder location should this be reported again?
C:\Users\trevo\AppData\Local\Corel\Highlight Reel