VideoStudio2021

Moderator: Ken Berry

JackieG
Posts: 15
Joined: Mon Dec 06, 2021 6:23 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Corel programs: VideoStudio, PaintShop Pro

Re: VideoStudio2021

Post by JackieG »

Here's a screenshot from the debugger. I don't think the name of the file is too relevant as it is probably a temporary file. What is wrong is the error handling. It should either have just overwritten the file, saved with a different name or at least failed with a meaningful error message. The error message saying there is a problem with the internet connection is completely wrong. This was a local file write error.
E01B89A1-2C5B-4f2d-9C1D-DDF8CA5BEF83.png
User avatar
zaphodikus
Posts: 288
Joined: Wed Jul 09, 2014 9:23 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ROG-X570-F-Asus
processor: AMD 3950 - 16 core
ram: 64Gb
Video Card: AMD RX 6700
Hard_Drive_Capacity: M2 1TB
Monitor/Display Make & Model: 4K BenQ
Corel programs: VS 2023 Ultimate, Painter 2020
Location: United Kingdom, Cambridge
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Re: VideoStudio2021

Post by zaphodikus »

Screenshot of error? or installer log file someplace? I assume you have only one hard drive, and it's the default, and you have enough free space. I had endless pain with 2019 because it did not handle that my D:\Program files was the default install location. Are you using a web proxy?
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