VS9 hangs/freezes/locks at 10% during import of DVD

[jd_hupp]

My Win 98 SE desktop always freezes/hangs/locks at 10% during a VS9 import from DVD. The Stop Import button does not work, and VS9 becomes unresponsive so that I have to exit with CTL-ALT-DEL or a hard reset.

Background:

I have the trial version of VS9 installed on a new Windows XP laptop and on a Windows 98 SE desktop with a new installation of Win 98 and all the critical updates.

I recorded sample DVD+R and DVD+RW discs in a new Philips DVDR 615 (DVD recorder). The DVD+RW disc contains one 66-minute title, and the DVD+R disc contains two titles of 25 minutes and 41 minutes. VS9 reports that all of these titles are DVD+VR video format.

I was importing to both computers using an external DVD+-RW drive, which can be connected by either Firewire or USB 2.0.

The Windows XP laptop successfully imported everything from either disc, with the laptop connected to the external drive by either USB or Firewire.

The desktop does not have USB 2.0. It is a slightly older AMD Athlon 750 MHz machine (256 MB and 20 GB free) that I have added a Firewire PCI card to, so I used just a Firewire connection to the external drive.

Cyberlink PowerDVD 5.0 is able to play either disc just fine in the desktop using the external Firewire drive.

[Ken Berry]

Your desktop is at the very borderline of what might be able to handle VS 9, or is actually under it. Its specs are barely those required for VS7. Add to that is its operating system which, with ME, have had problems in the past with VS 8 and 9. In addition, of course, the FAT32 filing system it uses imposes a 4 GB file size limit which also applies to files made by VS.

[THoff]

I suspect you are exhausting all physical RAM, and that the system is thrashing by constantly paging to and from the swapfile that provides virtual memory.

Windows SE doesn't have Task Manager, but if you go into Control Panel -> System, you can see roughly how much resources are available.