Multicam Capture Lite - No Wi-Fi Headphone Source

Moderator: Ken Berry

Post Reply
walm007
Posts: 4
Joined: Thu May 27, 2021 6:51 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: HP G5
processor: i7-9700
ram: 32GB
Video Card: NVIDIA geforce RTX 2060
sound_card: NVIDIA
Hard_Drive_Capacity: 1500GB
Monitor/Display Make & Model: Samsung
Corel programs: Studio 24 Ultmte; Corel Draw Suite Home

Multicam Capture Lite - No Wi-Fi Headphone Source

Post by walm007 »

I can capture audio from the Corel Audio Recorder on the PC but when I connect my Wi-Fi headset there is no audio source in Multicam for sound from the headset headphone, only the headset microphone. Anyone overcome this.

Thanks
Wal
User avatar
Davidk
Posts: 2090
Joined: Wed Nov 26, 2008 12:08 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS Prime B660M-K D4
processor: Intel core i3-12100 3_3ghz quad core processor
ram: 16Gb
Video Card: on-motherboard Intel UHD 730 graphics chipset
Hard_Drive_Capacity: 6Tb
Monitor/Display Make & Model: HP E240c video conferencing monitor
Corel programs: VideoStudio: 2022, 2023
Location: Brisbane Australia

Re: Multicam Capture Lite - No Wi-Fi Headphone Source

Post by Davidk »

To clarify, your wifi headset microphone works (VS captures spoken audio) but the headset speaker phones - the ear pieces - don't emit sound from a recorded track in VS?

Try looking in the windows control panel sound pages with the headset "wifi-ing" and look to the settings for both mic and speaker components. You may have to adjust the non-wifi settings to get it to work. There are pages to test each one there too.
walm007
Posts: 4
Joined: Thu May 27, 2021 6:51 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: HP G5
processor: i7-9700
ram: 32GB
Video Card: NVIDIA geforce RTX 2060
sound_card: NVIDIA
Hard_Drive_Capacity: 1500GB
Monitor/Display Make & Model: Samsung
Corel programs: Studio 24 Ultmte; Corel Draw Suite Home

Re: Multicam Capture Lite - No Wi-Fi Headphone Source

Post by walm007 »

My headset works perfectly but the MultiCam capture software does not capture sound that I hear in my headset. There is no audio source setting option in MultiCam to collect sound from the headset speaker. I have to disconnect the wifi connection and record from and listen to the PC speaker ("Corel Audio Recorder" audio source setting). This is very disturbing to others in the room who don't want to listen to my work.
User avatar
RobertOZ
Advisor
Posts: 2426
Joined: Tue Jun 26, 2012 12:50 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus Prime B550M-A WI-FI AM4 mATX
processor: AMD Ryzen 5 3600 3 6 GHz
ram: 16GB
Video Card: Asus Geforce GTX 1650 GDDR6 Driver 551 23
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 7 TB
Monitor/Display Make & Model: Philips 32" IPS LED, Samsung 28" 3840x2160 UHD 4K
Corel programs: VS2018/21/22/23 & MS 3D, MCC XL
Location: Mornington, Vic. Australia

Re: Multicam Capture Lite - No Wi-Fi Headphone Source

Post by RobertOZ »

Using MultiCam Capture XL, I can capture sound as heard through the headphones, just tried with Lite, sound capture is fine, even with Corel Audio Recorder listed as main Audio Source.
If I expand the Audio Source, I have 3 other Audio Source options, one of which is my headset.

Edit
Just tried on Win 7 platform, headphone sound records fine, even though the headphones are not listed as an available option.

So exactly what are you trying to record
walm007
Posts: 4
Joined: Thu May 27, 2021 6:51 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: HP G5
processor: i7-9700
ram: 32GB
Video Card: NVIDIA geforce RTX 2060
sound_card: NVIDIA
Hard_Drive_Capacity: 1500GB
Monitor/Display Make & Model: Samsung
Corel programs: Studio 24 Ultmte; Corel Draw Suite Home

Re: Multicam Capture Lite - No Wi-Fi Headphone Source

Post by walm007 »

Davidk
Looked at control panel, it shows Logitech Headset as default device and set up tests fine.
walm007
Posts: 4
Joined: Thu May 27, 2021 6:51 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: HP G5
processor: i7-9700
ram: 32GB
Video Card: NVIDIA geforce RTX 2060
sound_card: NVIDIA
Hard_Drive_Capacity: 1500GB
Monitor/Display Make & Model: Samsung
Corel programs: Studio 24 Ultmte; Corel Draw Suite Home

Re: Multicam Capture Lite - No Wi-Fi Headphone Source

Post by walm007 »

Robertoz,

Thanks, but my headset speaker does not show up in multicam lite although the headset microphone does. My headset is wifi via a USB dongle. Is yours wifi or wired?
I am recording a webcast video.

Thanks
Wal
User avatar
Davidk
Posts: 2090
Joined: Wed Nov 26, 2008 12:08 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS Prime B660M-K D4
processor: Intel core i3-12100 3_3ghz quad core processor
ram: 16Gb
Video Card: on-motherboard Intel UHD 730 graphics chipset
Hard_Drive_Capacity: 6Tb
Monitor/Display Make & Model: HP E240c video conferencing monitor
Corel programs: VideoStudio: 2022, 2023
Location: Brisbane Australia

Re: Multicam Capture Lite - No Wi-Fi Headphone Source

Post by Davidk »

Walm007,
The audio devices seen by windows are the way VS works, and by extension MCCL since it comes with VS. And you say the wifi headset when plugged into the PC works fine with the Windows sound page as a default device. Does that mean the headset is 'seen' by windows sound page and tests via the wifi dongle??

So I think we must be missing something here. Is there another way you can confirm that the wifi dongle works both ways: as in send and receive? As an example, using wifi connect to the internet and get a browser page on the PC?
Post Reply