pspx7.4_special_offer.exe fatal error on install

[pearlware]

I was using X2 for a while and a box kept popping up asking me to buy newer versions. I eventually did, x7.4.
My disk drive died last week and i am trying to re-install it.
2 problems. The installer doesn't do much and then gives a message of 'Fatal error during installation' and second I can not find any email as receipt of my buying the software.
The only thing I know is that the date time on the exe is 03/04/2018 18:53:46.
Could you suggest anything that would be in the email body that could help me locate it, or tell me how to get it installed from the exe.

[Kathy_9]

Hi pearlware and welcome to the forum.

I would suggest logging into your account at Corel.com and checking under registered products for proof of purchase.

https://account.corel.com/accounts/user/accountProducts

[pearlware]

Hi Kathy
I think I got the original message wrong. I think x7 special offer might have been free because I was using X2, and that then nagged me into buying an update to x7.
My problem is that I can find no record of doing it. I keep all my passwords, id's, links and important data in one place and I have no record of corel, psp, paintshop or x7.
I have managed to get x7 working by using the original x2 disk and installing that first.
I don't see much point in going through my card statements because that wouldn't give me anything useful to show I bought it.
Sorry to have bothered you.