MultiCam Capture issues with VideoStudio 2021
Moderator: Ken Berry
-
BiAnMiXiang
- Posts: 31
- Joined: Thu Feb 07, 2019 7:09 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: ASUS TUF Gaming FA506IV
- processor: AMD Ryzen 7 4800H with Radeon Graphics
- ram: 16 GB DDR4
- Video Card: NVIDIA GeForce RTX 2060
- sound_card: Realtek HD Audio ALC 256
- Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
- Monitor/Display Make & Model: Built-In 1080p Display
- Corel programs: Corel VideoStudio 2021, 2022, 2023
- Location: China Mainland
- Contact:
MultiCam Capture issues with VideoStudio 2021
I ordered both VideoStudio 2021 and MultiCam Capture. But MultiCam Capture refuse to install because it "cannot find a compatible version of Pinnacle Studio or VideoStudio", I contacted Corel Support and they let me reinstall VideoStudio 2021. But it doesn't work. What should I do?
-
DOMV2
- Posts: 6
- Joined: Mon Feb 15, 2021 3:38 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: ASRock
- processor: I7-5930K
- ram: 32GB
- Video Card: Aorus 1080TI 11GB
- Hard_Drive_Capacity: Santa Rosa
- Monitor/Display Make & Model: ASUS 27" 4K
- Corel programs: Video Studio Ult Paint Shop Pro Ult
Re: MultiCam Capture issues with VideoStudio 2021
See my post. I had the same issue and have updated it with a possible work around if you have older versions of VS Ultimate.
https://forum.corel.com/viewtopic.php?f=1&t=68015
https://forum.corel.com/viewtopic.php?f=1&t=68015
-
lata
- Site Admin
- Posts: 14280
- Joined: Thu Jan 19, 2012 6:21 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
- processor: 4 10 gigahertz AMD A10-7890K Radeon R7
- ram: 16 gb
- Video Card: on board
- sound_card: Realtek High Definition Audio
- Hard_Drive_Capacity: 500 SSD
- Monitor/Display Make & Model: LG W2242 [Monitor]
- Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
- Location: UK
- Contact:
Re: MultiCam Capture issues with VideoStudio 2021
BiAnMiXiang
You should contact Corel again
You will have a ticket number -- can you provide that please?
DOMV2, thanks for the input here and the work-round.
You should contact Corel again
You will have a ticket number -- can you provide that please?
DOMV2, thanks for the input here and the work-round.
-
BiAnMiXiang
- Posts: 31
- Joined: Thu Feb 07, 2019 7:09 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: ASUS TUF Gaming FA506IV
- processor: AMD Ryzen 7 4800H with Radeon Graphics
- ram: 16 GB DDR4
- Video Card: NVIDIA GeForce RTX 2060
- sound_card: Realtek HD Audio ALC 256
- Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
- Monitor/Display Make & Model: Built-In 1080p Display
- Corel programs: Corel VideoStudio 2021, 2022, 2023
- Location: China Mainland
- Contact:
Re: MultiCam Capture issues with VideoStudio 2021
The ticket number is 6527732.
Build dreams with love and curiosity
-
lata
- Site Admin
- Posts: 14280
- Joined: Thu Jan 19, 2012 6:21 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
- processor: 4 10 gigahertz AMD A10-7890K Radeon R7
- ram: 16 gb
- Video Card: on board
- sound_card: Realtek High Definition Audio
- Hard_Drive_Capacity: 500 SSD
- Monitor/Display Make & Model: LG W2242 [Monitor]
- Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
- Location: UK
- Contact:
Re: MultiCam Capture issues with VideoStudio 2021
If the MCCL is a 2019 version, there may be an option in 2021 for Restore Purchase from the Help menu
Can you try that to see if it allows MCCL to install with 2021
I did get a reply from Corel today that they are updating the MCC and that is all I know.
Can you try that to see if it allows MCCL to install with 2021
I did get a reply from Corel today that they are updating the MCC and that is all I know.