Corel service answer.
Thank you for contacting Corel Customer Support Services. My name is Irshaad and I have been assigned to your ticket.
I understand your concern, please not to worry, I will be glad to assist you.
I am regret to inform you that Boris Graffiti is not available on VideoStudio 2021. It was removed from VideoStudio 2019. But you will able to get Boris BCC Title Studio under FX.
For Score Fitter music crash, I would like to suggest deleting your computer's temp files and reset your VideoStudio to its default settings.
To delete the temp files in your computer, kindly follow the instructions that are provided in the link below.
http://howto.corel.com/en/c/How_to_remo ... tem_issues
To reset your VideoStudio, kindly follow instructions that are listed below:
Before you reset your VideoStudio to its default settings, I would like to recommend saving your files first:
To save the VideoStudio library:
- Click Settings
- Click Library Manager
- Click Export Library...
- Select a destination folder or create one
- Click the OK button
To Import the VideoStudio Library
- Click Settings
- Click Library Manager
- Click Import Library...
- Select the destination folder that holds the exported library information
- Click the OK button
After saving your files, you can now proceed with resetting your software to its default settings:
1. On the keyboard, launch the Run box by pressing the Windows button then the letter R (Windows + R)
2. In the Open box, type %APPDATA% and press the enter key.
3. In the new window, find the Ulead Systems folder.
4. Open the Ulead Systems folder.
5. Open the Corel VideoStudio Pro folder.
6. There should be a folder named 24.0 here.
7. Rename 24.0 to 43.0_old.
Please do not hesitate to contact us with any further questions.
Regards,
Irshaad
Corel Customer Support Services
*. It cannot be solved with the above method.
