Error when loading *.jpg file: Color Space Profile not found

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pstein
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Error when loading *.jpg file: Color Space Profile not found

Post by pstein »

Sometimes I make a snapshot of my (Xiaomi) Smartphone and transfer it later to my Windows PC.

When I try to load these *.jpg files now into my PSP X2 then I am always getting an error popup telling me:

"The document's colors were converted to the working space
Embedded
Working: sRGB Color Space Profile.icm
OK"

See attached snapshot.

PSP shows only colored strips instead of the original photo.

I guess PSP missing an appropriate ICC profile.

Am I correct?

However it is not a general problem since other photo viewer display the original *.jpg correctly

Can I get this ICC profile from somewhere and (how?) include it into PSP installation?

Original *.jpg and snapshot after loading into PSP attached as well
Error 'Color profile' mismatch when loading Xiaomi .jpg snapshots.png
Error 'Color profile' mismatch when loading Xiaomi .jpg snapshots.png (13.21 KiB) Viewed 1021 times
sample bad ICC profile (original).jpg
sample bad ICC profile (as displayed in PSP).png
sample bad ICC profile (original).zip
(174.03 KiB) Downloaded 88 times
LeviFiction
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Re: Error when loading *.jpg file: Color Space Profile not found

Post by LeviFiction »

The embedded profile is called just sRGB. I don't know why X2 can't read it properly. So here is a workaround.

File -> Color Management -> Color Working Space

Under "Profile Mismatches" set it to "ignore embedded profiles" that should let you open the files just fine. It's almost guaranteed safe with these files as they are sRGB embedded. Images using other color profiles might see color distortions so you might want to turn it back on once you're done editing your screenshots.

I was able to open this file without issue in both PSP 2021 and GIMP 2.10.22. So newer versions of PSP don't seem to have this problem.
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hartpaul
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Re: Error when loading *.jpg file: Color Space Profile not found

Post by hartpaul »

Newer versions from PSP X4 are able to open the file correctly (after the conversion warning)
Systems available Win7, Win 8.1,Win 10 Version 1607 Build 14393.2007 & version 20H2 Build 19042.867
pstein
Posts: 110
Joined: Wed Dec 28, 2011 7:09 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
Corel programs: PSP X2
Location: Germany/Canada

Re: Error when loading *.jpg file: Color Space Profile not found

Post by pstein »

Ok, thank you. It works.

One more question:

How can I find out the exact name of the currently embedded profile in a *.jpg?
LeviFiction
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Re: Error when loading *.jpg file: Color Space Profile not found

Post by LeviFiction »

I saw it when opening it in PSP 2021. X2 shows a blank name for the Embedded profile, but X4 and later all show the name. It also showed up when opening the image in GIMP. If you're looking for a method outside of PSP or another editor, you can try ExifTool.
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