Product Code Issue

[ooremay]

I use an older version - Video Studio X6. I had a hard drive failure and I pulled out an older laptop and am trying to load X6 to that machine. I cannot get X6 during installation to accept my Product Code. I kept all of the original documentation - next I logged into Corel and retrieved my Product Code. No matter how carefully I type in the groups of characters I receive a message that my code is invalid. I've tried character groups with dashes in between and not and makes no difference. ANY suggestions very much appreciated. THANKS

[tletter]

I cannot get X6 during installation to accept my Product Code.

If you login to your Corel account (https://idp.corel.com/idp/Authn/UserPassword), you can see if your X6 is registered and if not, you can contact Support.

tletter
https://www.youtube.com/user/tletter

[RobertOZ]

It's possible that you have reached your activation limit, contact support and ask them to reset your account for VSX6