Materials Palette taking a long time to open dialog box

Corel Paint Shop Pro

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Wendy Sanders
Posts: 1
Joined: Sun Nov 01, 2020 1:13 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: Intel Core i7-9700
ram: 32GB
Video Card: NVIDIA GeForce GTX 1650
sound_card: Realtek Audio
Hard_Drive_Capacity: Lots
Monitor/Display Make & Model: 2 x BenQ Eye Care
Corel programs: Corel Paintshop Pro 2018, 2019, 2020

Materials Palette taking a long time to open dialog box

Post by Wendy Sanders »

When I click on one of the colors in the Materials Palette in PSP2020 it takes around 5 minutes to open the dialog box so I can change colors...it's like it crashes the program for that amount of time. I have uninstalled the program and reinstalled it but it's still the same.
This is driving me crazy....I hope somebody has some clues about how to fix this.
Jean-Luc
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Posts: 2177
Joined: Sat Oct 22, 2011 10:50 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS Computer N751J
processor: Intel i7_4710 HQ 2_50GHz
ram: 16GB
Video Card: NVIDIA GeForce GTX 850M
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 2 Tb
Monitor/Display Make & Model: NVIDIA GeForce GTX 850M
Corel programs: PSP X7, X9, 2018 to 2023
Location: Belgium (French speaking)
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Re: Materials Palette taking a long time to open dialog box

Post by Jean-Luc »

Try a reset: launch PSP while holding down the Shift key. This will return PSP to its initial state and perhaps fix your problem.
THE PAINTSHOP PRO COOKBOOK - GENEALOGY WITH PAINTSHOP PRO
Installed PSP Ultimate: X7, X9, 2018, 2019, 2020, 2021, 2022, 2023
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