Videostudio pro 2020 is making my graphic driver crash

[rkstudio]

I was having a crashing problem about a month ago but couldn't figure out what was causing it. Then for the first time since then I started video studio and suddenly I got the problem back again! Now I know it's caused by VS, Can anyone suggest anything I can do ?

[rkstudio]

It's the graphics driver that is crashing, it's going to a gray screen.

[Davidk]

If this is recent - last month or so - then a windows update may have been the primary cause. And the it's possible maybe even likely that the issue is reversed: the graphics driver is the one causing the crash, not VS2020 Several possible approaches:
1. Adjust the acceleration choice you made when configuring preferences. Possibly you have a clash between hardware and software here. Your system details list an Intel processor and the Radeon 540 graphics card is made by an AmD owned company.
Open the 2020 settings menu, choose preferences and then the performance tab, note the hardware acceleration options set in case you want to come back to this position. Disable all the acceleration options. Why? there are 2 and they use either an Intel method or an Nvidia method; you can't have both and it's one or the other. For the test, disable them by un-ticking the acceleration options boxes. OK when finished.
Run whatever test you were doing with VS2020 and confirm whether the crash occurs again, or not.
2. Confirm that it's the graphics card (the driver for it actually) causing the problem.
Systems that use a graphics card are almost always a desktop with the graphics card plugged into the expansion bus, and the system monitor is connected to the card output.
Ordinarily, when you install a graphics card, it doesn't disconnect the motherboard display, or uninstall the driver for it, just doesn't use it. The display output from the motherboard is in fact sent to two places: the graphics card and the on-board graphics system. So, try unplugging the monitor from the graphics card and plugging it into the monitor output connector on the motherboard.
Open VS again and re-run your test sequence to confirm whether or not the crash re-curs.
3. Find out if there is a later version of the graphics card driver available. First, identify the driver version that you have for your graphics card. The windows/control panel/device manager/display adapter/the one you have . . . rt-click on the card device name, select properties, driver and document the version number.
Next go the card manufacturers support website, enter the card model and determine if the version of driver for it that you have installed is the latest one. If not, download the latest one.
Before you install it, do one of 2 things: take a backup of the C drive or create a restore point - this allows you extra options of reversal if needed.
Install the updated driver for the graphics card, and when done re-start VS and repeat your test and determine if the crash recurs.
Reversing the card driver install can be by a roll back of the card driver (the device manager properties panel has a button to do that), or a safe mode start (press F8 when the start beeps happen and choose safe mode start from the menu) followed by a restore point recovery, or a backup recovery operation for C.

[rkstudio]

Wow, David! Thank you. I unticked the only acceleration that was ticked. So I'll give that a try first. I also saw that from somewhere else online too last night. I just got up for the day. So I'm going to start working with it now and see what happens. Also, I should have also mentioned that the video I started to work on was very choppy. Last time I used VS, it wasn't.
So I'm going to try it now and work with it a while and let you know if it stabilized. Thank you for taking the time to write these suggestions. I really appreciate it.