Paintshop Pro 2021

[rondo]

Jean-Luc

None of your tips work except from Home in selecting workspaces.

right-click on an empty area of the Complete workspace / Workspace / ...View / Customize / Commands / All commands / drag the Photography, Sea 2 Sky and Essentials commands inside the top Menu (see attached). They will give direct access to the different workspaces.
I added them to top menu as you showed, but they disappeared after switching back and forth to photography.

File / Workspace / ...
crashes program, can't restart without ending PSP in Task Manager.

Home button selection of workspaces is the only stable option. No problems like this in 2020 just bug in 2021.

[Jean-Luc]

I added them to top menu as you showed, but they disappeared after switching back and forth to photography.

When your customization is done, save your workspace with a new name, and set your Preferences/Tabs on Keep last view and exit PSP. When PSP is loaded again, it will show your customized Complete workspace.
But you are right about switching from Photography to Complete loses your customized workspace. It is a bug that should be addressed.

[dejudicibus]

Since I installed PSP 2021 I see an additional program running under Corel Paintshop Pro: PSPStub.exe. There is no way to end it by END TASK in Task Manager.
Furthermore a fake window that cannot be closed appears in my task bar.
Here are two screenshots.

PSPStub.exe in Task Manager

Fake window in Taskbar

[JoeB]

Did you install both the 64 bit and 32bit versions, or just the 64bit version?

[Jean-Luc]

Since I installed PSP 2021 I see an additional program running under Corel Paintshop Pro: PSPStub.exe.

It is normal.
PSPStub.exe is a sort of addon to PSP 2021.
It is needed to link PSP 2021 with the new workspaces (Photography / Sea2Sky) which are coded in a different way.
You may see more than one instance of PSPStub.exe when you switch from different workspaces.

The "page failed to load" is a bug that needs to be fixed.

[dejudicibus]

I have the same problem «Page failed to load». What can I do to avoid that?

[Kathy_9]

There is nothing you need to do. It's a bug and Corel is aware of it.

[ericlin-corel]

Unfortunately, in the trial of PSP 2021 I just cannot get the AI Upsampling to work as advertised, despite having perused the User Guide. In a simple test I tried to upsample, by 200% in size, a reasonably detailed 1920x1080 pixel, 5.98 Mb TIFF photo. PSP 2021 works away at it for several seconds and then presents me with a mystifying result. I don't get my original photo upscaled, but instead I get a larger 3840x2160 pixel image that is largely a black background with my original photo,


My laptop specs:
OS: Windows 7 Professional 64-bit SP1
CPU: Intel Core i7 4700MQ @ 2.40GHz
RAM: 24.0GB Dual-Channel DDR3 @ 665MHz
Motherboard: Notebook W35xSTQ_370ST
Graphics: LCD 1920x1080@60Hz/ Intel HD Graphics 4600/ 2047MB NVIDIA GeForce GTX 765M

Hi,
This is EricLin in Corel.
About this "Failed up-sampling" issue, could you try to check if there is any update driver of your display card ?
According to our experience, this kind of issues maybe caused by the driver (System component/ Display card).
In fact, recently few of our users had this issue but indeed resolved it after updating the display card driver from the display card official website.
Could you try checking that?

Thanks.
Eric Lin

[bernoullis]

Eric Lin, I humbly apologise for this extremely late response to your helpful post! I was not aware of your response until today, because I have not been to this forum for a long time. I do not want to appear rude or ungrateful, so I am making this very belated post in order to keep the record straight.

Yes, as it happens, a more recent update of the graphic card driver, for my NVIDIA GeForce GTX 765M card, seemed to cure the Ai upsampling problem I was having!