can't save

[Rita_Morris]

hi, I can't save my images in corel paintshop pro 2018.. I was able to save on up till a few hours ago, an error has occurred while trying to write to the file, is this fixable? I already done the uninstal and reinstall

[Scribzy]

Does it have permission to write to the directory you are trying to save to?
(Right click the directory you are trying to save to and go to properties and check the security tab)

or is an antivirus preventing writing to the directory?

[Scribzy]

Sorry I did not see your other topic about your antivirus ... so answer is antivirus

[Rita_Morris]

It's allowing me to save now, lol I guess after I ran the pspcleaner and done a new reinstall it corrected it.. thank you for the reply,

[Rita_Morris]

I had made something and it won't let me save, when I am trying to use the png optimizing in the export section..
and wanting to save as transparent,

this is the error I get (paintshop pro the file name specified is invalid when saving)
I am using paintshop pro 2018, Im not able to save gif and jpg, only psp

my antivirus is avg and the the one mae with windows 10

[migf1]

Hi Rita,

this is really odd! Maybe it has something to do with the recent issues ppl had with the previous update of Windows 10?
Have a look here: https://forum.corel.com/viewtopic.php?p=380342#p380342

Two forum members suddenly started experiencing random PSP issues & crashes after a Windows update, but then they installed a most recent Windows update and their issues seem to got fixed auto"magically".

[lata]

Hi
Are you using any extra characters in the file name, a / would cause this, example (transparent / image.png)

Try retyping the file name again using just plain text or numbers

[Rita_Morris]

Hi Rita,

this is really odd! Maybe it has something to do with the recent issues ppl had with the previous update of Windows 10?
Have a look here: https://forum.corel.com/viewtopic.php?p=380342#p380342

Two forum members suddenly started experiencing random PSP issues & crashes after a Windows update, but then they installed a most recent Windows update and their issues seem to got fixed auto"magically".

Thank you, my psp was saving good up until yesterday.. I will check the link out,

[Rita_Morris]

Hi
Are you using any extra characters in the file name, a / would cause this, example (transparent / image.png)

Try retyping the file name again using just plain text or numbers

I haven't saves any characters other the underscore, and it does it with only solid names as well

[Rita_Morris]

I had disabled the antivirus when I done the intsallling my paintshop pro, no matter what I try its not saving my work unless its saves as psp.. I used the psp cleaner and deleted my temp files, keep getting the when writing to file error, now I have uninstalled my psp anything els I can try?

[Rita_Morris]

Hi, I am sorry to be a bother again with my files not saving.. I have downloaded a trial version of corel paintshop pro 2020 to see is if it would save my files and it did,
but my 2018 doe's not want to save them any more.. was wanting to know if my 2018 can be fixed and what could be wrong with it? and why the 2020 will save my files,

[LeviFiction]

1) Just update the original topic don't create a new one.
2) We're just regular users. We don't know why your PSP2018 is refusing to save. The error you're reporting suggests it's something with the name. But if there is some other reason deeper in the code or some setup we won't know unless we've also encountered the problem. Have you tried contacting Corel support?

What we can do is try to suggest random things to see if they help. Can you do a screenshot of the save dialog when it fails?

[Ken Berry]

There was no need to create a new topic since this is the same subject as your earlier one: https://forum.corel.com/viewtopic.php?p=380409#p380409

Have you tried resetting PSP 2018? Hold down the Shift key when clicking on the desktop PSP icon to open the program. You will be asked if you want to reset. Say OK. Make sure you save any customized workspace -- otherwise it will be lost during the reset.

(EDIT: I see LeviFiction posted about the same time as me...)

[Kathy_9]

I've merged all three of Rita's topics on her issue with PSP2018 not being able to save.

[hartpaul]

Which seems to have left some confusion as the posts are out of order and in post number 4 by Rita she says

It's allowing me to save now, lol I guess after I ran the pspcleaner and done a new reinstall it corrected it.. thank you for the reply,

So I am guessing that it has been solved.