debit card

[vasilis]

Hello.I would ask you if any one know if corel has stopped accept debit cards.I can't upgrade to VS 2020 using my debit card.Corel accpet only credit cards?

[lata]

Hi Vasilis
Payments for Corel software is processed by Cleverbridge, you would have to ask the question there
Quote :-This order process is conducted by our online reseller cleverbridge AG. Payment processing and order fulfillment are done by cleverbridge AG, Gereonstr. 43-65, 50670 Cologne, Germany.

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I am surprise that they ever used Credit Card payments as Debit Cards do ensure payment.
Using PayPal can be linked to your Credit Card, they would accept that payment option.

[vasilis]

thank you.i reorder.Is something form me.Also i would ask you if is any unistall tool for VS2020 like previus versions

[lata]

Sorry Vasilis there is no cleanup tool available for 2020.
You could approach Corel Support for there help.

Are you having problems using Program and Features to uninstall Video Studio.

[vasilis]

thank you.Also i would ask you: why i do not receive any more notifications when i have a member's reply to my post?

[lata]

Hi vasilis
Unfortunately the forums are experiencing problems with the auto e-mails which affects post notifications, PM’s notifications and new members activations, the latter is being managed by the administrators as a manual registration, very frustrating
This started back in April when the forum server was relocated from Taiwan to USA, at the same time the e-mail server was also updated.
Attempts by Corel to fix the e-mails resulted in a complete failure of the forums auto e-mails
The index page here has some details.
https://forum.corel.com/index.php

All I can suggest is that you visit the forums to check on replies

[vasilis]

thank you