installation error CUH

Corel Paint Shop Pro

Moderator: Kathy_9

Post Reply
rnmerchant
Posts: 57
Joined: Tue Dec 06, 2011 1:15 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte
processor: AMD Ryzen 5
ram: 16gb
Hard_Drive_Capacity: 5tb
Monitor/Display Make & Model: LG x 2
Corel programs: PSP; Draw

installation error CUH

Post by rnmerchant »

I'm having repeated problems running PSP 2020 and decided to try to reinstall. I uninstalled first, everything including all residual traces using Revo.

Now I get a failed installation with a single error (but repeated twice)... The message is: "Error 2753. The file 'cuh.exe.4CC1E308_B8F0_4503_1D9DBE2E1620' is not marked for installation." The installation then proceeds to "99%" and then edits with a failure message.

I'm installing with a fresh install utility/version recently supplied by the Corel online helpdesk so I imagine the version is acceptable (perhaps optimistically). However mostly it downloads files apparently freshly each time anyway.

Any idea how to get around this problem?

Thanks Richard
rnmerchant
Posts: 57
Joined: Tue Dec 06, 2011 1:15 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte
processor: AMD Ryzen 5
ram: 16gb
Hard_Drive_Capacity: 5tb
Monitor/Display Make & Model: LG x 2
Corel programs: PSP; Draw

Re: installation error CUH

Post by rnmerchant »

Well... I don't know what I did but I uninstalled several times, ran the Corel installer cleanup, cleaned the registry, and re-installed with the 'update automatically' option unchecked. It this time ran through the installation without errors.... Now to see if it will actually run (which is why I uninstalled it to reinstall in the first place...).

Richard
Andy2011
Posts: 115
Joined: Sun Sep 22, 2019 4:26 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte A520M S2H
processor: AMD Ryzen 5 PRO 4650G 6 Core CPU
ram: 16 GB
Video Card: Integrated Radeon Vega GPU
sound_card: on board
Hard_Drive_Capacity: 2500 GB
Monitor/Display Make & Model: BENQ GW2760HS + Benq T905 as second monitor
Corel programs: Aftershot Pro 3, Paint Shop Pro 2020
Location: UK

Re: installation error CUH

Post by Andy2011 »

Hope it works well. I believe "cuh.exe" is the so-called Corel Update Helper which appears in Task scheduler and annoys with its regular advertising. (With Corel, "Support" and "Help" are oxymorons.)
Knowledge is recognising that a tomato is a fruit: experience is not putting it in a fruit salad.
Post Reply