Blank preview

Moderator: Ken Berry

Post Reply
GeorgeGoehl
Posts: 1
Joined: Thu May 21, 2020 4:51 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell Studio XPS 8700
processor: Intel Core i7 -4770 CPU
ram: 12 GB
Video Card: GeForce 635
sound_card: RealTek
Hard_Drive_Capacity: 3 TB
Monitor/Display Make & Model: Samsung
Corel programs: PSP 2020 - Video Studio 2020

Blank preview

Post by GeorgeGoehl »

Disappearing Video clip. Moved the preview clip to second monitor for full screen viewing. When I moved it back to default layout the clip was blank although when played the audio was there. Tried a number of things without success. As with most things, I am sure there is a simple solution. Appreciate any suggestions.
User avatar
Davidk
Posts: 2090
Joined: Wed Nov 26, 2008 12:08 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS Prime B660M-K D4
processor: Intel core i3-12100 3_3ghz quad core processor
ram: 16Gb
Video Card: on-motherboard Intel UHD 730 graphics chipset
Hard_Drive_Capacity: 6Tb
Monitor/Display Make & Model: HP E240c video conferencing monitor
Corel programs: VideoStudio: 2022, 2023
Location: Brisbane Australia

Re: Blank preview

Post by Davidk »

weird.
But some basic things to review . .
- you are using 2 monitors. Have you ensured that the windows control panel display page reflects that?
- Video studio allows you to customise the workspace layout: settings/preferences/UI layout which shows a default page and allows 3 custom variations. Each of the main sections of the workspace (the preview window, library/gallery, and the timeline) are "undockable" and can be moved/re-sized to suit your preference: eg, the preview window in one section say left hand, and the other 2 on the right. Adjust so that the preview is on one monitor and the other two sections on the 2nd monitor. Save the resulting layout as a named variant eg custom 1. Switch between the default and custom layout using settings/layout settings/switch to/and choose the layout you want: default or custom. See the 2020 user guide "customising the workspace" page 28.

A number of subscribers to the forum have reported using this sort of configuration; perhaps they can be of more assistance.
tletter
Posts: 1278
Joined: Thu Jul 16, 2015 12:23 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: i7-3632QM
ram: 16GB
Video Card: NVIDIA RTX 3080
Hard_Drive_Capacity: 1TB
Corel programs: X4,X5,X6,X7,X8,X9,X10,2018,2019,2021
Location: Canada

Re: Blank preview

Post by tletter »

GeorgeGoehl wrote:Corel programs: PSP, Mirage, Video Studio
Your profile doesn't state which version of VS you're using. Please update your profile so that we know.

tletter
https://www.youtube.com/user/tletter
Post Reply