VS 2020 crashing during start

Moderator: Ken Berry

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Pepi
Posts: 150
Joined: Wed Apr 03, 2013 10:45 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS TUF Z270 MARK 1
processor: Intel i7-7700K
ram: 32GB
Video Card: AMD Radeon RX 5700 XT
Corel programs: VideoStudio 2022; PaintShopPro 2022

VS 2020 crashing during start

Post by Pepi »

Hi,

VS Ultimate 2020 is here, and it is crashing.

I did the normal Process Monitor review for the system and found that my regular user account had no access to folder: C:\Program Files\Corel\Corel VideoStudio 2020\Ulead.dat\ I'm not surprised as I never got support people to understand what is different with regular account and high privileges accounts. My bad :roll:

But I could fix that problem easily by command:

Code: Select all

icacls .\Ulead.dat\ /grant myUserID:F /t
After that it still crashing. Then I tried to run with my admin account: no crashing.

Then I took a second view to process monitor, but could not found any "access denied" messages. But on there I could found, that one of the last path it was accessing was:
C:\Users\myUserID\Documents\Corel VideoStudio Pro\My Projects\2017 12 xMas party.VSP
before VS started its crashing procedure.

Obviously, the next action was to rename folder:
C:\Users\myUserID\Documents\Corel VideoStudio Pro\My Projects
to:
C:\Users\myUserID\Documents\Corel VideoStudio Pro\My Projects.old
Idea is that VS2020 should not go through any of those old project I have from earlier versions of VS.

Bam! It started without any problems.

Then I found of course lmmd's thread: VideoStudio Ult 2020 Crashes Opening VS Ult 2019 Project

Windows itself says about the issue on report.wer file:
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Corel VideoStudio
AppPath=C:\Program Files\Corel\Corel VideoStudio 2020\vstudio.exe

So in my mind VS started to hanging.

I already verified that when I created a new "my project" folder and copied earlier mentioned project "2017 12 xMas party.VSP" into there, VS fails to start again. Let see how many of those old projects have the same problem.
--
Don't Panic
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