COREL UPDATE HELPER SHOULD BE FLAGGED AS MALWARE!!!!

Moderator: Ken Berry

User avatar
Davidk
Posts: 2090
Joined: Wed Nov 26, 2008 12:08 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS Prime B660M-K D4
processor: Intel core i3-12100 3_3ghz quad core processor
ram: 16Gb
Video Card: on-motherboard Intel UHD 730 graphics chipset
Hard_Drive_Capacity: 6Tb
Monitor/Display Make & Model: HP E240c video conferencing monitor
Corel programs: VideoStudio: 2022, 2023
Location: Brisbane Australia

Re: COREL UPDATE HELPER SHOULD BE FLAGGED AS MALWARE!!!!

Post by Davidk »

That link has the same advice as Robert's, above.
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Re: COREL UPDATE HELPER SHOULD BE FLAGGED AS MALWARE!!!!

Post by Ken Berry »

Not sure what you mean by that, David. Joseph Lin's link contained what I think is a useful reference not mentioned so far here:
If the recommended solution does not work for you, I suggest to disable or delete the CorelUpdateHelper

1. Using the search box, to the right of the START icon from Windows, type: Task Scheduler and press Enter
2. Click on Task scheduler Library
3. Locate CorelUpdateHelperTask, right-click and select Disable or Delete
4. Locate CorelUpdateHelper TaskCore, right-click and select Disable or Delete
5. Click the X at the top right to close the dialog box
Ken Berry
Dijenga
Posts: 67
Joined: Wed Mar 06, 2013 12:26 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Micro Star International
processor: Advanced Micro Devices
ram: 8gb
Video Card: ati 5750
sound_card: Soundblaster X-Fi
Hard_Drive_Capacity: 1tb+
Monitor/Display Make & Model: 2 ea 23" HP Monitors
Corel programs: PSP(U) X8,X9,2018 VS(U) X8 & X10
Location: Arkansas, USA

Re: COREL UPDATE HELPER SHOULD BE FLAGGED AS MALWARE!!!!

Post by Dijenga »

Ken Berry wrote: Tue Nov 24, 2020 2:03 am Although posted in the PSP forum, you should read this recent reply from a senior Corel exec, suggesting a way around the ads:
https://forum.corel.com/viewtopic.php?p=383249#p383249
Not much help. The ads should be DISABLED BY DEFAULT, or at the very very very least, presented to the end user as an option at the time of installation.

Wouldn't have seen this except I got email notifications that there was activity on this topic I started -- found a better image editing solution. Need to find a better video editing solution.

Anyhow, I Laughed at this suggestion in the cited post's link back to Corel:
If the recommended solution does not work for you, I suggest to disable or delete the CorelUpdateHelper
Unfortunately, the next time you upgrade, the problem will be back.

Pain in the sit down area!
Still learning, but here are a few of my favorite shots: https://www.500px.com/ccjr221
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Re: COREL UPDATE HELPER SHOULD BE FLAGGED AS MALWARE!!!!

Post by Ken Berry »

But it's quite simple to do, takes 30 seconds. Anyway, I'm trying it out now. We'll see tomorrow after a reboot if it works. I usually get two or three ads for different Corel programs a day... The biggest and most persistent is for Painter, so it will be interesting to see if a disabled CUH will also apply to Painter...

And if it does work, then it will be easy enough to repeat next time I install a new Corel product if that installation restarts CUH.
Ken Berry
Dijenga
Posts: 67
Joined: Wed Mar 06, 2013 12:26 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Micro Star International
processor: Advanced Micro Devices
ram: 8gb
Video Card: ati 5750
sound_card: Soundblaster X-Fi
Hard_Drive_Capacity: 1tb+
Monitor/Display Make & Model: 2 ea 23" HP Monitors
Corel programs: PSP(U) X8,X9,2018 VS(U) X8 & X10
Location: Arkansas, USA

Re: COREL UPDATE HELPER SHOULD BE FLAGGED AS MALWARE!!!!

Post by Dijenga »

If it were not malware, it would offer you the choice to decline rather than having to go back and uninstall it.

Quite inconsiderate of Corel to foist this bit of garbage on its paying customers. Come to think of it, it's like I was paying them to install malware on my computer.
Still learning, but here are a few of my favorite shots: https://www.500px.com/ccjr221
User avatar
lata
Site Admin
Posts: 14280
Joined: Thu Jan 19, 2012 6:21 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
processor: 4 10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
Location: UK
Contact:

Re: COREL UPDATE HELPER SHOULD BE FLAGGED AS MALWARE!!!!

Post by lata »

JMHaro55
You are going back a few versions to X9 and the way we access the Corel Guide has changed
Try selecting the blue circle top right, post updated, there should be an orange icon as next post
Does that open the Corel Guide, if yes now select the cogwheel top right.

Ken
I also posted details of the PSP post here
https://forum.corel.com/viewtopic.php?p=383252#p383252
New forum for PSP and VS users, register if you need help

https://psp-vs-forums.freeforums.net
User avatar
lata
Site Admin
Posts: 14280
Joined: Thu Jan 19, 2012 6:21 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
processor: 4 10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
Location: UK
Contact:

Re: COREL UPDATE HELPER SHOULD BE FLAGGED AS MALWARE!!!!

Post by lata »

Hi JMHaro55
What version of X9 are you using the latest auto update took us to 19.5.0.35, View Help About
Check for updates may help in updating to the latest version otherwise visit Corel web site
https://www.corel.com/en/support/patches-and-updates/

depending on which version you are using, you should try Corel VideoStudio X9.5
There does appear to be two more that could be manually installed

Attached image shows what i see using X9
click image for larger view
click image for larger view
New forum for PSP and VS users, register if you need help

https://psp-vs-forums.freeforums.net
Post Reply