Stuck on Welcome screen after activation.

Moderator: Kathy_9

Stuck on Welcome screen after activation.

Postby adi_daniel » Wed Nov 27, 2019 1:15 pm

Hi.

I can't start the application.
I download the trial version and install it.
I started the app after install got the welcome screen then clicked on Already purchase and then I activate using the serial and activation code.
App said activation succesful.

Now every time I want to start the app I get a welcome screen that say: Welcome to your free 15-day trial of Corel PhotoMirage! See attached.
App will not open and I only have one button and that is CANCEL.

I try to uninstall and install again still same problem.
What can I do to make it start?

Please help.
Attachments
photomirage.png
adi_daniel
 
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Re: Stuck on Welcome screen after activation.

Postby Kathy_9 » Wed Nov 27, 2019 3:56 pm

I would suggest that you contact Corel directly for assistance.

https://www.corel.com/en/contact-us/
PSP2020 ver. 22.2.0.8 2019 ver. 21.1.0.22 and & PhotoMirage installed; PSPX thru PSP2018 owned but not installed
http://www.flickr.com/photos/37153430@N03/
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Re: Stuck on Welcome screen after activation.

Postby Thishis » Mon Feb 10, 2020 10:02 am

Try in compatibility mode and see if that works and also try running it via admin.
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