Corel does not acquire files

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Donato_Guido
Posts: 1
Joined: Sat Nov 02, 2019 6:39 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

Corel does not acquire files

Post by Donato_Guido »

Hi, I'm a new member. I have to ask for help. I installed on my new desktop Corel 11 from DVD in my possession but this fails to import external files, when I do and place the file on the work area Corel closes itself. I tried with a new version (Corel 12) thinking that the application was too old but the problem was not solved.
Pc HP Pavilion Desktop 595-p0057nl
Intel Core i5-9400F
RAM 8Gb
ROM 256 Gb Operating system
ROM 640 GB database
Windows 10 Home 64 Bit
Thank you, Antonio.
Kathy_9
Site Admin
Posts: 2862
Joined: Tue Nov 30, 2010 12:44 am
operating_system: Windows 10
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32bit or 64bit: 64 Bit
processor: 8th Generation Intel Core i7 8700 3 20 GHz
ram: 16GB
Video Card: NVIDIA GeForce RTX 2060 [6 GB GDDR6 dedicated]
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: HP EliteDisplay E243m 23.8-inch
Corel programs: PSPX2 ~2023; Painter 2018~23
Location: USA

Re: Corel does not acquire files

Post by Kathy_9 »

Hi Antonio and welcome to the forum. It would help if you specified which Corel product you are having an issue with so we can move to the appropriate forum. Paint Shop Pro? Video Studio?
PSPX9 | PSP2020 | PSP2021| PSP2022 | PSP2023 & PhotoMirage installed; PSPX | PSPX2 thru PSP2019 owned but not installed
http://www.flickr.com/photos/37153430@N03/
Aang
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Joined: Sat Nov 09, 2019 4:15 am
operating_system: Windows 10
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32bit or 64bit: 64 Bit

Re: Corel does not acquire files

Post by Aang »

You said you installed Corel 11 from DVD. And where did you get Corel 12? I mean, if it was a (*whisper*) pirate software, maybe it was broken