PSP20 Install Problem - Cant Get Past EULA

Corel Paint Shop Pro

Moderator: Kathy_9

Post Reply
Klindar
Posts: 24
Joined: Wed Feb 13, 2013 11:50 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS P77 Deluxe Gen3
processor: I7-2600K
ram: 16GB
Video Card: AMD Sapphire 6970
sound_card: Realtek High Definition
Hard_Drive_Capacity: 3 TB
Monitor/Display Make & Model: Dell U2711
Corel programs: Paintshop Pro Ultimate, Video Studio
Location: Calgary, Alberta / Canada

PSP20 Install Problem - Cant Get Past EULA

Post by Klindar »

On machine "A" no problems but on machine "B" (almost identical), the EULA popup panel is very small and almost impossible to read the option buttons (I have to zoom out - a few CTL "-" - even to see them). I click to accept the EULA but neither of those little buttons (to proceed or cancel) works although they change color when clicked. I suspect a problem with graphics but have tried everything I can think of such as fooling with screen resolution and other settings. System is Win 10 Pro, AMD 6970 graphics card, Intel I7 2600K, 16 GB RAM. Solid system with no similar problem involving any other applications.

Any suggestions what to investigate appreciated. I have worked with Corel problem support on this to no avail.

Best wishes,
K.
patara
Posts: 194
Joined: Mon Oct 17, 2011 11:49 am
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS Prime Z690 DDR5
processor: Intel i7-12700K CPU 12 Core
ram: 32 GB
Video Card: GeForce GTX 1060 GI Gaming 6G
sound_card: VIA High Definition Audio
Hard_Drive_Capacity: 1TB SSD +22TB Hard Drives
Monitor/Display Make & Model: Dell U2715H
Corel programs: PSP7 to PSP 2023
Location: Australia

Re: PSP20 Install Problem - Cant Get Past EULA

Post by patara »

Is your screen set to the default 100%? At time, setting it to the larger zoom options can break dialog boxes in some apps.
User avatar
ehume
Posts: 940
Joined: Tue Sep 18, 2012 2:05 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte GA-Z87X-UD4H
processor: i7 4770k
ram: 16GB
Video Card: Intel HD4600 [iGPU]
sound_card: no_sound_card
Hard_Drive_Capacity: 512GB+4TB
Monitor/Display Make & Model: Acer KN242HYL
Corel programs: PSP 2018 32b & 64b, AS3 64b, PE5 64b

Re: PSP20 Install Problem - Cant Get Past EULA

Post by ehume »

And here I thought I was the only one with that problem. I found that tabbing over got me to the 'OK' button. I'm wondering if your messing with the 'ctrl-' button messed things up for you. Try the tabbing option.
Had PS3, PSP3; Installed: PSP-4.12, 5.03, 6.02, 7.04 (liked it a lot & used it for years), 8.00, XI, x4.3.0.3, x6.2.0.20, x7.4.0.11, x8.3.0.13, x9.2.0.7; now using PSPx10 (PSP 2018; version 20.2.0.1 x64) on Win 10-64 b2004.
Post Reply