Eraser won't work 2018, 2019 versions

Corel Paint Shop Pro

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fatfreek
Posts: 26
Joined: Mon Aug 15, 2016 8:56 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
Hard_Drive_Capacity: Camden
Corel programs: psp x8, psp 2019

Eraser won't work 2018, 2019 versions

Post by fatfreek »

I can open virtually any drawing, jpg or pspimage, engage the eraser tool and start erasing.

This problem drawing, however, won't respond. I've been working awhile, but no luck after loading that drawing into both 2018 and 2019 versions.

The paint brush tool behaves the same.

Is there some combination of settings that prevents these tools from working?
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hartpaul
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operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK P7P55D STRIX B240F GAMING
processor: IntelCore i7 7700 3.60 Ghz
ram: 8 Gb
Video Card: Nvidia GeForce GTX 1050
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Hard_Drive_Capacity: 1000 Gb
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Corel programs: PSP8,X2 to X9,2018,2019,2020
Location: Australia

Re: Eraser won't work 2018, 2019 versions

Post by hartpaul »

Would help if you let us know what type of file you have loaded - a jpg or a pspfile with a number of layers.
A posted cropped screenshot would help as well . Untick tabbed documents , scale the image down and place it near your layers palette to show us what you are worrking on.

Also try resetting your tools each tool has a preset dropdown section and to the right is a 'Reset to Default' button. Try clicking that and see if that makes a difference.
Systems available Win7, Win 8.1,Win 10 Version 1607 Build 14393.2007 & version 20H2 Build 19042.867
fatfreek
Posts: 26
Joined: Mon Aug 15, 2016 8:56 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
Hard_Drive_Capacity: Camden
Corel programs: psp x8, psp 2019

Re: Eraser won't work 2018, 2019 versions

Post by fatfreek »

Now working in 2020 -- but I think I found the source.

I had a selection pending on a different layer. The problem was that the selection marquee was nearly invisible on this 4k monitor, probably 1 pixel wide.

While I was able to adjust sizes on nodes, icons, and a few other features, I could see no adjustment possible on a selection marquee.

I would hope that this could be a wish list feature on future version.
Len
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