Past week PSP locks up w/ Magic Wand

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redirishrose
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Past week PSP locks up w/ Magic Wand

Post by redirishrose »

I don't know if this issue is because of a Windows update because it's PSPX6, PSPX9 and PSP 2019. But when I use the magic wand to pick out a transparent area of a layer the whole program freezes and I get the error: Input tracker ... unhandled exception ... reset target to NULL.

The only way out is to end PSP through Task Manager. Not only do I lose any unsaved changes but because the file is set to NULL I can no longer work with it and at least pick up where I last saved. This just started happening Monday July 8th and as I said, it's all my versions so I am thinking something is not jiving with a Windows Update. Corel please fix. I am tired of losing all my work several times a day! :(
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ehume
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Re: Past week PSP locks up w/ Magic Wand

Post by ehume »

I have had a similar problem with PSP 2018. It can take Task Manager to kill it over the past day. Thought it was just me.
Had PS3, PSP3; Installed: PSP-4.12, 5.03, 6.02, 7.04 (liked it a lot & used it for years), 8.00, XI, x4.3.0.3, x6.2.0.20, x7.4.0.11, x8.3.0.13, x9.2.0.7; now using PSPx10 (PSP 2018; version 20.2.0.1 x64) on Win 10-64 b2004.
redirishrose
Posts: 11
Joined: Sun Aug 24, 2014 12:39 am
operating_system: Windows 10
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Re: Past week PSP locks up w/ Magic Wand

Post by redirishrose »

Well that's two of us LOL
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hartpaul
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Re: Past week PSP locks up w/ Magic Wand

Post by hartpaul »

No problems here . Tried PSP 2019 and PSP X6 .
Made a new transparent document. Used Picture tube tool to place an image in the centre.
Then Magic wand tool
Mode Add,
Match Mode RGB,
and Contiguous checked .
Also tried with Match Mode at None, Opacity, Color
No freezing up.
I am using Windows 10 however and you guys are on Windows 8 and 7 so wonder if Microsoft is trying to give you a push to upgrade or not being so thorough in their compatibility checks.
Last edited by hartpaul on Sat Jul 13, 2019 3:57 pm, edited 1 time in total.
Systems available Win7, Win 8.1,Win 10 Version 1607 Build 14393.2007 & version 20H2 Build 19042.867
redirishrose
Posts: 11
Joined: Sun Aug 24, 2014 12:39 am
operating_system: Windows 10
System_Drive: E
32bit or 64bit: 64 Bit
ram: 32GB
Video Card: Nvidia GeForce GTX 1080
Hard_Drive_Capacity: 5TB

Re: Past week PSP locks up w/ Magic Wand

Post by redirishrose »

Ok I guess I have to update my info because I'm running Windows 10 not 8.
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