PaintShop Pro 2019 Yellow Display Windows Feature 1903

[ruraldesigner]

Have been using PaintShop Pro 2019 Ultimate with Windows 10 without any issues since December 2018.

Today my PC updated with new Features for Windows 1903, as part of Windows Update.

Now, every time PaintShop loads, it turns the PaintShop splash screen yellow (where white should be). The interface is then corrupted.

Then when I exit PaintShop might desktop is tinged yellow, until I logout/login to reset everything.

Every other App works fine, so it's not night time mode.

Anybody else updated today and have this problem?

[Kathy_9]

Hello ruraldesigner and welcome to the forum.

I am not seeing the yellow flash issue with PSP2019 and I have the Windows 1903 update installed.

However, I did have the issue with PSP2018 on my former computer and was able to solve it by following the recommendation in the first post in this thread.

viewtopic.php?p=357533#p357533

[ruraldesigner]

Thank you Kathy.

Yes, the workaround worked!

By going calibrate display, next, everything reset to white.

Hope there's a patch to fix this at some point.

[ehume]

Hello ruraldesigner and welcome to the forum.

I am not seeing the yellow flash issue with PSP2019 and I have the Windows 1903 update installed.

However, I did have the issue with PSP2018 on my former computer and was able to solve it by following the recommendation in the first post in this thread.

viewtopic.php?p=357533#p357533

I am the one that recommended the work-around. "My workaround: Desktop > Right-click > Personalize (at bottom of context menu) > Display > Calibrate Color > Next > Windows turn white-gray. Does this every time. Fix works every time." It does not sound like quite your problem, but I wouldn't necessarily blame PSP.

OTOH, I would not absolve PSP. PSP is the only program that ever invoked the yellow windows problem. Interesting.

However, I experienced a variable dimming of my display. Once it was even black. The dimming would start when my User settings loaded. Based on my experience I tried the PSP work-around. It worked and continued to work until the problem stopped.

So it appears to be a Windows issue (BTW -- all these problems occurred in Win7, not Win-10) but the question remains: what unique construction in PSP causes this adverse interaction with Windows? I tried Affinity, Silkypix, DxO 9, DxO 11. I don't remember trying a Jasc program.

Good luck.