Anyone know how to do this? I'm having various problems with VideoStudio 8, including: (1) inability to record voice with microphone (an error message states "Unable to Open the File %s"); and (2) inability to import material from content CD. I want to uninstall and reinstall (but am open to other suggestions for fixing these issues).
I've uninstalled using Add/Remove Programs, but after a re-install it is clear that remnants of the original installation were never removed (certain files were preserved intact), and my 2 problems described above persist. The instructions from Ulead Tech Support are reprinted below. I was unable to complete steps 4 and 7 because those files were not in the specified locations.
1. Show all hidden files and folders (using Tools>Folder Options). Delete all files/folders in 'C:\Document and settings\[username]\Local setings\Temp' directory.
2. Remove VideoStudio 8 from Control Panel: Add/Remove Programs.
3. Delete C:\Program Files\Common Files\Ulead Systems and C:\Documents and Settings\[username]\Application Data\Ulead Systems\Ulead VideoStudio directory.
4. Delete folder {4F1DA6BF-3614-48A1-9970-9E90F646789E} in C:\Program Files\InstallShield Installation Information
5. Delete "Ulead VideoStudio" folder in C:\program files\ulead system
6. Run Regedit from Start/Run in Windows task bar
7. Delete folder {4F1DA6BF-3614-48A1-9970-9E90F646789E} in KEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ (If you always see Ulead VideoStudio 8 file name showed in the Add/Remove Program, please repeat step 7)
8. Then reinstall VideoStudio 8
Like I said, this did not do the trick. Any suggestions before I go out and buy Adobe Premiere Elements? Thank you.
How to Perform a Clean Uninstall
Moderator: Ken Berry
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LeeBerlik