Clone tool turns entire picture black

[Tony Futcher]

I just purchased Corel PaintShop Pro 2019 Ultimate. Unfortunately, just as in my 2018 version, whenever I try to use the clone tool, and right click on the picture I am working with, the entire picture turns black. The circle to select the area to clone can be seen, but nothing on the picture itself. When I click on any other tool, the picture reappears. It is only the clone tool which does this. Scratch remover, etc work fine.

Thanks for any suggestions,

Tony Futcher

[Jean-Luc]

Hi Tony,
try to reset the program to its initial state : launch it while maintaining the shift key down...
Hope this helps...

[Tony Futcher]

Jean-Luc, that seems to have worked. Thank you very much. Just hope I don't have to apply this too frequently. I'd hate to keep losing all my settings!

[TimW]

Tony, save your workspace before resetting the program & that will preserve your settings.

[ehume]

I quite agree. Save your workspace before resetting the program. Give it a name that explains what it is for (e.g. PSP 2019 1). Then reset and you can reload all your customizations (I am up to PSP 2018 - 24 because I save the workspace every time I alter it; obsessive, I know).