Upgrade to 2019

[pepegota]

A manual reinstalled solved the problem and the Bonus Pack was installed.

[iNate]

I received a special offer to upgrade to 2019 but, no means was given to do so.

Clicking the UPGRADE button works (see image).

VS2019.jpg

I got the installer from: [Link to crack site removed by moderator]

This form is not a Corel associated website and furthermore the "installer" is downloaded from "http://www.carrotchou.blog/" which is a Chinese language site offering a "Corel VideoStudio 2019 Chinese Crack Edition" (see image). It appears that you are downloading an pirated version of VS2019 and you may end up with malware.

cracked.jpg

tletter
https://www.youtube.com/user/tletter

That's what happens when you release "Upgrade Offers" with almost no information about the release to users. They will go find a cracked version to see if it's worth it before they pull out their wallets. Corel is beyond bad at handling their product releases.

Also, keeping the old version on the website while the new version is finished smells like a con job. They sell the old version to new users, only to bombard them soon after with upgrade offers. Most people won't utilize the 30 day money back guarantee, so they take advantage of this with this questionable business practice.

[iNate]

A manual reinstalled solved the problem and the Bonus Pack was installed.

What's in the Bonus Pack, since the website doesn't list anything... Reports are that some good plug-ins were removed in this version.

[Scubbie]

Also, keeping the old version on the website while the new version is finished smells like a con job. They sell the old version to new users, only to bombard them soon after with upgrade offers. Most people won't utilize the 30 day money back guarantee, so they take advantage of this with this questionable business practice.

This is normal for Corel.

Essentially the launch at the moment is being targetted at existing VideoStudio customers. Once the main launch to everyone else is made, then they will update the website to show VideoStudio 2019.

I have been caught out by this process myself a few years ago when I bought Roxio Creator NXT Pro. It was handled well and I was soon using the next version.

[TonyP]

Corel is offering it's "loyal" customers an early chance to have the software. Nothing wrong with that. You get to "beta test" it for them.
But you also get to be "first". Me? I've been "first" and don't mind the issues that come with being "first". It's to be expected in a lot of software today.

If you buy 2018 you have 30 days to get your money back. This is something that is not hidden. Corel is releasing around the same time the last few years a new version.
A consumer should do their own "due diligence" when buying anything. The forum here is one place that they can go to and see this thread. It's not hard or rocket science.

[iNate]

Also, keeping the old version on the website while the new version is finished smells like a con job. They sell the old version to new users, only to bombard them soon after with upgrade offers. Most people won't utilize the 30 day money back guarantee, so they take advantage of this with this questionable business practice.

This is normal for Corel.

Essentially the launch at the moment is being targetted at existing VideoStudio customers. Once the main launch to everyone else is made, then they will update the website to show VideoStudio 2019.

I have been caught out by this process myself a few years ago when I bought Roxio Creator NXT Pro. It was handled well and I was soon using the next version.

That's assuming the user bothers to ring the issue up... Some users will just pay again for another upgrade.

Think I made clear what I meant in my post

People like us, who read forums, report bugs, etc. are not the norm. We're the exceptions.

[iNate]

Corel is offering it's "loyal" customers an early chance to have the software. Nothing wrong with that. You get to "beta test" it for them.
But you also get to be "first". Me? I've been "first" and don't mind the issues that come with being "first". It's to be expected in a lot of software today.

If you buy 2018 you have 30 days to get your money back. This is something that is not hidden. Corel is releasing around the same time the last few years a new version.
A consumer should do their own "due diligence" when buying anything. The forum here is one place that they can go to and see this thread. It's not hard or rocket science.

Most people won't utilize the 30 day money back guarantee, so they take advantage of this with this questionable business practice.

Not sure why you're stating the obvious to me, while ignoring the obvious issues with how the timing works out. It makes them more money. That's why it's done. It isn't about beta testing.

They also love to get you to upgrade before you really know what is offered in the upgrade, because they barely give any information regarding what is new and how anything has been improved.

As far as I (personally) go, this is clearly not an issue because I am a geek who reads forums and follows these things. My mom isn't... and she'd definitely get scammed by the way these product launches are handled...

Again, there is an easy way to handle this. Companies like MAGIX and FXHOME display this. Buy this version now, and we'll email you the code for the new version when it's publicly available... Putting the onus for this on the customer is not good, and borderline unethical IMHO.

In any case, I'm going to download the Chinese Crack Version in a VM to see what has been changed/improved and how. Think I will opt to upgrade my PowerDirector, instead, though.

[TonyP]

How can they "get you to upgrade" if you do not want to? No one is forced to do this. You make is seem like no one can wait to see what is actually included, and everyone is getting scammed. I don't know how if someone can even find out about the product, they can surely do a google search too and find out more.
If you upgrade, meaning you have already have the product and some familiarity with it, you'll know within 30 days if it's for "you" or not. Heck, you can download the trial version to see if you like it or not when it's "officially" released. You can contact support, call them, chat online to find out if you can get your money back. So if you can access Corel's website you can find an answer if you look. No way to get scammed.

[iNate]

You are trying too hard...

Listen... completely new users can buy VS2018 right now. They don't know that there is a new version being sold. They will just get VS2018, and then get an upgrade notice for 2019. The notice doesn't say "tell us you just bought it and we'll give it to you for free." It says "pay us to upgrade."

FFS... you people are so apologetic about the most ridiculous things. With low end consumer software, which is sold often to people who are less literate about these things... yes... some people will get scammed by it. It's a pretty sh*tty way to do business, IMHO.

Adobe does not sell Premiere Elements upgrades for a new version while having every new user (it's like some people have literally forgotten how to read and comprehend text) buy the old version on their website. That's completely illogical. Literally no other software company does this, and those that do... do the work and send you the free key when the new version is released... they don't put the onus on the user for that.

Of course it's okay for them to get the short end of the stick, because... they're "new" … … I guess...

The issue is that right now, a "new" user should not have to upgrade AT ALL. They shouldn't be getting sold the old version, when the upgrade is clearly ready for public consumption. How many times will it take reading this for you to slam this through your ...[EDIT: insulting words removed by Site Admin]... skull? For the love...

In any case... the launch video is on YouTube (just hidden):

https://www.youtube.com/watch?time_cont ... xiF9OvCoeU

[Scubbie]

People like us, who read forums, report bugs, etc. are not the norm. We're the exceptions.

I've been involved in beta testing elsewhere for several years now. The variety of people involved in the public group is very wide. I've met some of them in the past.

The staff also beta test the product.

At one point the public group was contributing way more feedback than the staff were. The last time the subject was raised, the levels were similar.

I know that they also collect information about bugs through their forums. This isn't the only option for them. Their call centres are a valuable point where customers call in with issues. Once an issue has been identified it'll be down to the developers to fix them. More often than not most of the bugs have been picked up already and the public (non-beta testers) tend to only find a few 'niggles'.

I know that there are also many other beta groups out there. Both Apple & M$ have beta groups for various products under development.

Corel has their methods of collecting information on different issues. These forums are one point. The tech support team will be another. These are not the only ones available.

As TonyP has pointed out, Corel has not forced you to upgrade. This is a choice. Corel has dangled a lovely carrot in front of you in the way of a price and to become an early adopter.

There are some nice features in VS 2019. Some I have been wanting. At the moment I haven't got any outstanding projects but I am looking forward to using the new features in due course.

[TonyP]

No, not trying hard at all. The new version is ONLY being offered by email to registered users of previous versions. "We" would be buying the pre release version. That is what it clearly says in the email.
It's an upgrade so you NEED to have a previous VS serial number.
And no, I am not apologetic in the least. I just disagree with your assessment of things. I do have that right to disagree, yes? Or is your view the only view acceptable. It seems that....
As for people getting 'scammed'..... that is another opinion that I will not engage in for obvious reasons.
It seems your "beef" (along with your colorful language) should be directed at Corel. I did not make their business model, and if I disagreed with something so much, I would not bother supporting it with my money or time. I personally have much more important things to do..
But that's "me".

[Dirk184]

Can anyone of the early adaptors say something about the included plugins?
There are no Infos on the promotion page

[BJC]

there is a page here which may give you some info

https://learn.corel.com/tutorials/whats ... t=whatsnew


****

[Dirk184]

thanks for the link - it contains more Information than my german promotion page but unfortunately no information about the Bonus Pack. Boris FX, NewBlue Titler, ....

[bjtap]

Thanks for the new web page but as Dirk184 says... nothing about the add ons.

Looking at 'what's new'... well isn't VideoStudio 2019 just playing catch up with Pinnacles Studio 22? It seems just about all of the new features are already in Pinnacle Studio 22.

I too, along with the others, would like to know what add ons are included (and lost) and if any of the new features go beyond Pinnacle Studio 22 capabilities. Also, will previously available add ons be portable to Videostudio 2019 if they are not included with the package?

I am one of those who is glad that the 'feature' of automatically shifting clips in the top video track is gone.