VSP FILE NOT LOADING!

Moderator: Ken Berry

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piperon
Posts: 2
Joined: Tue Dec 11, 2018 1:42 pm
operating_system: Windows 7 Ultimate
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS Mainboard
processor: Intel i7 processor
ram: 8GB
Video Card: GEForce GXT950
sound_card: Internet sound card
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: Philip
Corel programs: Video Studio X10 Ultimate

VSP FILE NOT LOADING!

Post by piperon »

I cannot open any of my existing VSP files that were created with the Corel Video Studio X10 Ultimate.
This problem happened after I purchased the new Corel Video Studio 2018, unfortunately the installation failed.
And I asked for Corel support to help but they can't seem to solve the problem.
So, I asked for a full refund and managed to install back the older version Corel Video Studio X10 Ultimate.
The installation was successful, only now I can no longer open any of my existing VSP files. Nothing appeared without error everytime I open a VSP file.
But creating a VSP and save it and I am able to open the new file, this is strange.
I renamed the folder in the said directory - Ulead System\22 and reinstalled the program and the same thing happened.
I almost giving up on Corel's products now, it is getting bad to worst in every new version.

I tried to use the Restore Purchase and enter my email address but Corel said my email has no purchase with this email - this is silly. I am very sure the email is correct.

SHOUT OUT : Come on, give us back the faith in your product, Corel.
piperon
Posts: 2
Joined: Tue Dec 11, 2018 1:42 pm
operating_system: Windows 7 Ultimate
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS Mainboard
processor: Intel i7 processor
ram: 8GB
Video Card: GEForce GXT950
sound_card: Internet sound card
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: Philip
Corel programs: Video Studio X10 Ultimate

Re: VSP FILE NOT LOADING!

Post by piperon »

I solved the problem by applying the SP1 and Update at the following link :-

https://www.videostudiopro.com/en/suppo ... sion-tab=1

Admin : Please leave this Topics available for others in case anyone encounter the same problem again.

My faith in Corel's product is returning. Thanks!
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