Ultimate 2019 Plugins are missing

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Jome
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Ultimate 2019 Plugins are missing

Post by Jome »

I just upgraded to PSP 2019 Ultimate.

I can't find the Photo Mirage - Painter Essentials - Perfectly Clear Plugin
The Plugins are greyed out

Image

I can "get more Plugins" but then I have to pay full price for it
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Re: Ultimate 2019 Plugins are missing

Post by JoeB »

Did you point PSP2019 to the location where your present plugins are installed using Preferences>File Locations ? You aren't showing that you have any plugins at all.

Did you actually install those plugins you mentioned in your post? Unless you did then of course they also won't appear.

Are you aware that some plugins are 32bit only and some 64bit only, and that the 32bit version of PSP should be pointed to your 32bit plugin installations and your 64bit version of PSP should be pointed to the 64bit only plugins?
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Using PSP 2019 64bit
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Re: Ultimate 2019 Plugins are missing

Post by LeviFiction »

Are photomirage and painter essentials even plugins? I thought they were only standalone programs?
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Re: Ultimate 2019 Plugins are missing

Post by Jome »

Those plugins should be a part of Ultimate 2019
I thought they would be installed together with Ultimate 2019

Here is the Corel folder :
Image

The Plugin folder is empty.
_________


Those 3 Plugins are a part of PSP 2019 Ultimate
As mention before , I can get them , but then I have to pay for it.
I'm not supposed to pay 2 times for those plugins

Image



_________

Here is a link to the PSP Ultimate "Bonus Pack"
https://www.paintshoppro.com/en/product ... /#features
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Re: Ultimate 2019 Plugins are missing

Post by Ken Berry »

They are in fact stand alone programs and will NOT appear within PSP under Plugins. If you go to Control Panel > Programs and Features, you should see them listed alphabetically under Corel Painter Essentials 6 and Photomirage (under P and not C as it does not have Corel in the name). And in the Windows 10 full list of all installed programs, you should find icons for both under C and P. You can also of course establish shortcut icons for them on your desktop if you want.

You certainly don't need to buy them... :roll:
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Re: Ultimate 2019 Plugins are missing

Post by ehume »

In addition to what aKen wrote, the Athentech software (Perfectly Clear SE 3.5) must be installed to work. Then it will show up under Effects>Plugins.
Had PS3, PSP3; Installed: PSP-4.12, 5.03, 6.02, 7.04 (liked it a lot & used it for years), 8.00, XI, x4.3.0.3, x6.2.0.20, x7.4.0.11, x8.3.0.13, x9.2.0.7; now using PSPx10 (PSP 2018; version 20.2.0.1 x64) on Win 10-64 b2004.
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Re: Ultimate 2019 Plugins are missing

Post by Jome »

Have been trying to find those prog , but can't do that.
Athentech Perfectly Clear is showing up , that's because I bought it back in 2017

Image


Image


Windows 10 is listing up all my installed prog :

Image


Image
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Re: Ultimate 2019 Plugins are missing

Post by hartpaul »

When you first upgraded you should have received an email with all the download links.
In my case the programs were:

PSP2019_Ult.exe
Key TU....

PSP2019_AfterShot3.exe
Key AL.....

PSP2019_PainterEssentials6.exe
Key PR....

PSP2019_PhotoMirage_EP.exe
Key TE...

PSP2019_Athentech_PerfectlyClear.exe
No Key

PSP2019_PicToPainting.exe
No Key

As you can see they are all exe files and need to be installed.

Once installed the links to where the programs are are:

C:\Program Files\Corel\Corel PhotoMirage (64-bit) and has a desktop shortcut icon

C:\Program Files\Corel\Painter Essentials 6 and has a desktop shortcut icon

C:\Program Files\Corel\ParticleShop did not have a desktop shortcut but one can be created for there,

Particleshop and Picto Painting appear as 8bf files and so as Plugins in the 64 bit version of PSP 2019

C:\Program Files\Corel\Corel PaintShop Pro 2019 (64-bit)\PlugIns\EN\ParticleShop.8bf
C:\Program Files\Corel\Corel PaintShop Pro 2019 (64-bit)\PlugIns\EN\PicToPaintingPlugin_x64.8bf

Actually Particleshop came as an extra in PSP 2018 but because of its placement was also available in 2019
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Re: Ultimate 2019 Plugins are missing

Post by Jome »

Thanks for that.

I received an email from them " Thank you for registering your software "
Not with download links

I made a contact with support. Hopefully they will solve this
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Re: Ultimate 2019 Plugins are missing

Post by hartpaul »

How did you get your PSP 2019 program.
Download through Cleverbridge email?
That is an email that comes through first and has the links to all the programs you need to download.
The other email comes from when you register the program.
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Re: Ultimate 2019 Plugins are missing

Post by Jome »

When starting up PSP X8 Ultimate , a pop up screen showed up ,with an offering I couldn't resist :

Image


After paying , I got an email from Corel :

Image



Remember , I was in PSP 8 - so PSP 2019 installed by itself
I didn't need a download link.
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Re: Ultimate 2019 Plugins are missing

Post by Jean-Luc »

I suggest you go to your account page et verify the serial numbers.
You may uninstall, load the complete product (32 + 64bit), install it and put the serial.
You will also see the serials of yuour other products...
THE PAINTSHOP PRO COOKBOOK - GENEALOGY WITH PAINTSHOP PRO
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Re: Ultimate 2019 Plugins are missing

Post by ehume »

hartpaul wrote: . . . Actually Particleshop came as an extra in PSP 2018 but because of its placement was also available in 2019
I have PSP Ultimate 2018 and I never saw Particle Shop. It would be a nice extra.
Had PS3, PSP3; Installed: PSP-4.12, 5.03, 6.02, 7.04 (liked it a lot & used it for years), 8.00, XI, x4.3.0.3, x6.2.0.20, x7.4.0.11, x8.3.0.13, x9.2.0.7; now using PSPx10 (PSP 2018; version 20.2.0.1 x64) on Win 10-64 b2004.
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Re: Ultimate 2019 Plugins are missing

Post by Ken Berry »

I also cannot find any trace of ParticleShop coming as a freebie in relation to PSP 2018 -- or any other version for that matter. I bought it in October 2016 with hard cash. It works with Painter Essentials, but as far as I can see, it was only Painter Essentials which came with PSP 2019 and 2018.
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Re: Ultimate 2019 Plugins are missing

Post by hartpaul »

Gee you guys had me worried for a bit. So looked back in emails and checked dates for Particleshop on my system and was able to locate it
I purchased my first copy of PSP 2028 about 4 th August 2017 and then a second copy near end of February 2018. It must have been a short term special which would only come up in emails if you have signed for them or the pop up messages which have not worried me. I keep allowing messages to be shown as some specials might only last for a weekend or short period of time.
Here is the Invoice I received which shows the Particleshop introduced as a 5 brush starter pack.
The file was
ParticleShop_5BrushStarterPack1.5.exe
and Invoice
InvoiceParticleshop.jpg
and I even found the email with the add:
02SpecialOffer.jpg
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