VideoStudio Pro 2018 won't open

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RChesser5
Posts: 1
Joined: Thu Oct 25, 2018 8:50 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Hard_Drive_Capacity: Lexington
Corel programs: VideoStudio Pro 2018

VideoStudio Pro 2018 won't open

Post by RChesser5 »

I used VideoStudio Pro 2018 for over five months (May - October 2018). Then suddenly one day it simply refused to open. I contacted Corel support and they began making suggested fixes. None of the suggestions worked. I spent many hours over 8 days trying the suggested fixes. (Uninstal, reinstall, run cleanup tool, clean boot the PC, etc.) Their last suggestion was that I did not have the latest driver for my graphics card. As it turned out the problem wasn't that I didn't have the latest driver, the problem was that I DID have the latest driver. When I switched from the most recent driver (24.20.100.6344) to an earlier one (21.20.16.4574) VideoStudio opened and ran properly.
judas_64
Posts: 14
Joined: Fri Oct 12, 2018 3:53 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: Intel I7
Hard_Drive_Capacity: 2 tb
Monitor/Display Make & Model: acer
Corel programs: VideoStudio Ultimate 2018

Re: VideoStudio Pro 2018 won't open

Post by judas_64 »

Yes, VS 2018 is plagued with so many bugs. I have had too many issues since March after purchasing the new release. I've contacted customer support no less than 4 tines. It's always the same scenario with them (drivers) all of which never worked. All they do is read common problems off a monitor and hope for the best. Then they will close out the ticket with no resolution. I too had to completely strip off VS 2018 2X. 3rd time it finally kicked in and started.....
rjkok67
Posts: 31
Joined: Sat Mar 17, 2012 11:16 am
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: 2A9C 1.0
processor: 3.20 gigahertz Intel Core i5 650
ram: 8120 Megab
Video Card: ATI Radeon HD 5450
sound_card: AMD High Definition Audio Device
Hard_Drive_Capacity: 2250GB
Monitor/Display Make & Model: Samsung SyncMaster [Monitor] (27.2"

Re: VideoStudio Pro 2018 won't open

Post by rjkok67 »

Do a search on this site for (annoying splash screen), I did not see that it was mentioned as possible cause for this problem ;but if I recall a while back I had two problems (no startup) and (delay startup) until I removed the splash screen per method
mentioned in earlier post.
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