PSP 2019 Update1 Fails

Corel Paint Shop Pro

Moderator: Kathy_9

tanecn
Posts: 6
Joined: Sat Oct 27, 2018 2:15 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 4 GB
Hard_Drive_Capacity: 500 GB
Corel programs: PaintShopPro 2019, Aftershot3

Re: PSP 2019 Update1 Fails

Post by tanecn »

Yes, the cropping tool is fixed more or less, even better than in the 2018 issue because the "jumping zoom" dont't apper any longer and the color "improvemet" (i.e. color damage) is off by default (the button is on, but the "improvement" settings are at "no change")
[sorry for my "German" English]
DPainter
Posts: 92
Joined: Mon Dec 10, 2012 2:04 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte
processor: Intel i7-7700 3.6GHz Quad core 8
ram: 16GB
Video Card: nVidia GTX 1070
Hard_Drive_Capacity: 2T HDD
Monitor/Display Make & Model: 2 X SAMSUNG/s
Corel programs: Paintshop Pro 2019 Ultimate.

Re: PSP 2019 Update1 Fails

Post by DPainter »

Nope! Cropping tool is still total crap. It keeps going back into the center of the window when trying to crop out a small piece from a 4K image. 2018 didn't/dosen't do that. And why is there additional things like the color (damaging) with the crop tool at all? We have other tools for doing other editing that we can control by degree.

I've used this program and it's versions for years. But I have to say I'm really loosing faith in it's developers.
JoeB
Posts: 2778
Joined: Fri Mar 28, 2008 10:04 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: LENOVO 4524PE4 ThinkCentre M91p
processor: 3.10 gigahertz Intel Quad Core i5-2400
ram: 8 GB
Hard_Drive_Capacity: 4.6 TB
Corel programs: PSP 9, X7 to 2019, 32 & 64-bit
Location: Canada

Re: PSP 2019 Update1 Fails

Post by JoeB »

And further to what DPainter said, while I haven't installed the patch I understand that the crop tool still rotates the image instead of the crop rectangle, AND still puts borders around the image so that you have to scroll resize to get rid of them. Those were the first issues with the 2018 version that made the tool crappy, and if they still exist then any other "fixes" they made are irrelevant to me and the multitude of people who complained about the first issues.
Regards,

JoeB
Using PSP 2019 64bit
User avatar
flagpole
Posts: 535
Joined: Wed Sep 14, 2011 10:12 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B450 AORUS ELITE DDR4 USB 3.1 RGB
processor: Ryzen 2600
ram: 16GB
Video Card: RTX 2060
sound_card: on board
Hard_Drive_Capacity: 6.5TB
Monitor/Display Make & Model: Iiyama 27"
Location: UK
Contact:

Re: PSP 2019 Update1 Fails

Post by flagpole »

I find it quite bizarre that is taking so long to repackage the update.
MarkZ
Posts: 1080
Joined: Sat Feb 05, 2011 10:41 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Intel DQ67SW desktop
processor: Intel Core i7 i7-2600 3.40 GHz
ram: 8 GB
Hard_Drive_Capacity: 500 GB
Monitor/Display Make & Model: LG Flatron E2241
Corel programs: PSP 2018 X9 X8 X7 X6 ASP3 ASP
Location: Toronto

Re: PSP 2019 Update1 Fails

Post by MarkZ »

JoeB wrote:And further to what DPainter said, while I haven't installed the patch I understand that the crop tool still rotates the image instead of the crop rectangle, AND still puts borders around the image . . . . .
I believe that there is a substantial change/improvement to the crop tool in the update - I hadn't paid a lot of attention to the tool recently but am aware of all the complaints. In the current iteration there are no borders during cropping but the tool does rotate the image rather than the crop rectangle. This feature is a matter of preference so it would be nice if we had a choice. I like the fact that I can see what the final result will look like when I am looking at an image the way it will appear after cropping, not tilted on the monitor.

The silly editing icons are still there on the tool bar - ridiculous.

The degree of zoom in the examples was my choice, not something the crop tool did.
Crop tool, no rotation
Crop tool, no rotation
Crop tool, rotation.
Crop tool, rotation.
Mark
MarkZ
Posts: 1080
Joined: Sat Feb 05, 2011 10:41 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Intel DQ67SW desktop
processor: Intel Core i7 i7-2600 3.40 GHz
ram: 8 GB
Hard_Drive_Capacity: 500 GB
Monitor/Display Make & Model: LG Flatron E2241
Corel programs: PSP 2018 X9 X8 X7 X6 ASP3 ASP
Location: Toronto

Re: PSP 2019 Update1 Fails

Post by MarkZ »

DPainter wrote: . . It keeps going back into the center of the window when trying to crop out a small piece from a 4K image. . . . .
I think your post is misleading. Here is a screen capture of cropping an image that is zoomed in about 60% on a 4896x3264 (7 Mb) image. Didn't go into center, allowed me to move the scroll bars.
psp2019-08.JPG
Mark
tanecn
Posts: 6
Joined: Sat Oct 27, 2018 2:15 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 4 GB
Hard_Drive_Capacity: 500 GB
Corel programs: PaintShopPro 2019, Aftershot3

Re: PSP 2019 Update1 Fails

Post by tanecn »

Yes the display is going to the center but can by adjusted by the scroll bars to whatever area you want to see. The crop frame itselve don't jump. I find also the image tilt instead of frame tilt very helpful since it is much easier to assess horizontal adjustment of the frame content so.
Of cause there is enough room for further improvement

Perhaps the admin can move this crop tool discussion to a dedicated thread.

Regarding the thread tilte hiere: the PSP 2019 patch is online again meanwhile. It would be interesting to hear whether it's the same patch or an improved one (w.r.t content, not installation procedure)
ltjost
Posts: 13
Joined: Sat Aug 31, 2013 2:04 pm
operating_system: Windows 7 Ultimate
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell Inc. 0Y536R A15
processor: 2.53 gigahertz Intel Core2 Duo 64 kilobyte primary
ram: 8 gb
Video Card: ATI Mobility Radeon HD 4670
sound_card: AMD High Definition Audio Device
Hard_Drive_Capacity: 750GB
Monitor/Display Make & Model: Generic PnP Monitor

Re: PSP 2019 Update1 Fails

Post by ltjost »

I am getting the error on update about not finding the msi file...but noted in earlier comments that they were pulling the update until fixed...but I jsut got it last night and it is still not working...so apparently neither pulled nor fixed.
User avatar
ehume
Posts: 940
Joined: Tue Sep 18, 2012 2:05 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte GA-Z87X-UD4H
processor: i7 4770k
ram: 16GB
Video Card: Intel HD4600 [iGPU]
sound_card: no_sound_card
Hard_Drive_Capacity: 512GB+4TB
Monitor/Display Make & Model: Acer KN242HYL
Corel programs: PSP 2018 32b & 64b, AS3 64b, PE5 64b

Re: PSP 2019 Update1 Fails

Post by ehume »

ltjost wrote:I am getting the error on update about not finding the msi file...but noted in earlier comments that they were pulling the update until fixed...but I jsut got it last night and it is still not working...so apparently neither pulled nor fixed.
Another reason to be glad to be on PSP 2018, not 2019. Maybe 2020 will be better/acceptable, maybe not. But I'll bet PSP Ultimate 2018 is cheaper than PSP 2019, though.
Had PS3, PSP3; Installed: PSP-4.12, 5.03, 6.02, 7.04 (liked it a lot & used it for years), 8.00, XI, x4.3.0.3, x6.2.0.20, x7.4.0.11, x8.3.0.13, x9.2.0.7; now using PSPx10 (PSP 2018; version 20.2.0.1 x64) on Win 10-64 b2004.
JCBrown
Posts: 68
Joined: Tue Mar 10, 2015 7:42 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: 2A9C 1.0
processor: 2.80 gigahertz Intel Core i7 860
ram: 16GB
Video Card: AMD Radeon HD 5700 Series
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 15TB
Monitor/Display Make & Model: HP 2710 [Monitor] (27.2"vis)
Corel programs: PSP 2020U, PhotoMirage
Location: Montreal

Re: PSP 2019 Update1 Fails

Post by JCBrown »

Just tried to update on my desktop. The patch still fails with "the feature you are trying to use is on a network resource that is unavailable..."

I used Everything to search my entire system. No "PSPPContent.msi" is on my system. This is disappointing.

I will use the link from the forum once again to update.

I hope that one of the moderators advises Corel of this.
John CB

PSP 2020 Ult
gpmatthews
Posts: 5
Joined: Sun Nov 18, 2018 2:03 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell Inc. 0DT029
processor: Intel Xeon 5120 1.86GHz
ram: 12 GB
Video Card: S240HL
Hard_Drive_Capacity: 2.5TB
Monitor/Display Make & Model: 2xAcer S240HL
Corel programs: Paintshop Pro 2019
Location: United Kingdom
Contact:

Re: PSP 2019 Update1 Fails

Post by gpmatthews »

I had the same problem, so tried downloading the update manually from PaintShop Pro updates and it installed with no difficulty
ddunk1946
Posts: 4
Joined: Wed Oct 17, 2018 3:19 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: HP 17z laptop
processor: AMD A12 9720P quad core
ram: 8Gb
Video Card: Radeo R7 graphics
sound_card: AMD High Definition Audio
Hard_Drive_Capacity: 1Tb
Monitor/Display Make & Model: 17" LCD (laptop)
Corel programs: PSP 2019 Ultimate

Re: PSP 2019 Update1 Fails

Post by ddunk1946 »

just my 2 cents...
Likewise, I got to about 1% before being asked for the XXxx.msi file. No luck finding it. After reading the Forum posts and examining the work-arounds (it made me tired to read them, but I can certainly do it), I tried another tack.
Previously, running PSP 2019 Ult. x64 v21.0.0.119, I accepted the download from within the program to run Update 1 with its attendant failures.
This morning, I felt frisky enough to try again, but after reading all the replies to this issue, I decided to log in to Corel's site and get the update there. I don't know if this is the 'improved' Update 1 as mentioned in some of the replies (it had an October 18, 2018 date) but I closed PSP 2019, downloaded the patch/update and ran it.
I took barely 6 minutes to install and finished without a hitch. My version is now 21.1.2.22 x64.
Don't know if this experience is unique to me or can be duplicated. As I said, just my 2 cents. Hope it helps someone.
DD
Jean-Luc
Advisor
Posts: 2177
Joined: Sat Oct 22, 2011 10:50 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS Computer N751J
processor: Intel i7_4710 HQ 2_50GHz
ram: 16GB
Video Card: NVIDIA GeForce GTX 850M
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 2 Tb
Monitor/Display Make & Model: NVIDIA GeForce GTX 850M
Corel programs: PSP X7, X9, 2018 to 2023
Location: Belgium (French speaking)
Contact:

Re: PSP 2019 Update1 Fails

Post by Jean-Luc »

ddunk1946 wrote:My version is now 21.1.2.22 x64.
Do you mean 21.1.0.22 or 21.1.2.22 ?
THE PAINTSHOP PRO COOKBOOK - GENEALOGY WITH PAINTSHOP PRO
Installed PSP Ultimate: X7, X9, 2018, 2019, 2020, 2021, 2022, 2023
ddunk1946
Posts: 4
Joined: Wed Oct 17, 2018 3:19 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: HP 17z laptop
processor: AMD A12 9720P quad core
ram: 8Gb
Video Card: Radeo R7 graphics
sound_card: AMD High Definition Audio
Hard_Drive_Capacity: 1Tb
Monitor/Display Make & Model: 17" LCD (laptop)
Corel programs: PSP 2019 Ultimate

Re: PSP 2019 Update1 Fails

Post by ddunk1946 »

Apologies. You are correct in noticing the mistake. It is 21.1.0.22 x64. (haste makes waste!)
DD
ddunk1946
Posts: 4
Joined: Wed Oct 17, 2018 3:19 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: HP 17z laptop
processor: AMD A12 9720P quad core
ram: 8Gb
Video Card: Radeo R7 graphics
sound_card: AMD High Definition Audio
Hard_Drive_Capacity: 1Tb
Monitor/Display Make & Model: 17" LCD (laptop)
Corel programs: PSP 2019 Ultimate

Re: PSP 2019 Update1 Fails

Post by ddunk1946 »

2 more cents here...
I also have an elderly HP tower AMD Phenom quad core, gForce 9100 graphics (was delivered with Vista, it's that old) but is now running Win 10 build 1809. Even tho' old, it had < 50 hours on it (long story) when I pressed it into service 3 years ago for web development.
The point being, it is the machine on which I primarily use PSP (X9, 2018 U and now 2019 U) so after the success with my HP laptop, I tried the same update procedure on this machine (downloaded Update 1 from the Corel site) and was met with the same success. That is, it's now at v21.1.0.22 x64 with no hiccups. I had previously had the same stall at 1% when updating through PSP 2019.
That's it for my installation anecdotes. :)
DD
Post Reply