PhotoMirage stuck on welcome page after PSP 2019 download (U

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Pedro55
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PhotoMirage stuck on welcome page after PSP 2019 download (U

Post by Pedro55 »

Hi.
I've just downloaded PSP 2019 Ultimate as an upgrade from 2018. The download went ok with no problems, but when I come to open PhotoMirage it gets stuck on the welcome page and I can't get rid of it! The welcome page works fine, Getting started, Tutorials, Upgrade etc. but it won't go away. I can't even use the minimize, or close buttons or File/close programme options. I have to use File Manager to shut it down. I've tried restarting, uninstalling/reinstalling but no joy.

Running Windows 10. No previous version of PhotoMirage was installed.

Any ideas?
Pedro55
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Joined: Fri Sep 14, 2018 6:21 pm
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Re: PhotoMirage stuck on welcome page after PSP 2019 downloa

Post by Pedro55 »

OK, problem solved (Partially!)
It was a scaling issue. I set the display to 125% In Windows 10 and the close button becomes visible on the welcome screen. Close it and everything works fine, though not at the display size I like to use for everything else. I suppose I'll have to alter it every time i use PhotoMirage.
I had the same problem with a couple of the dialogue boxes in PSP 2018, Hue/Saturation/Lightness for example.
Not an Earth-shattering problem I know, but they all add up!!!

Thanks,
Pete.
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Ken Berry
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Re: PhotoMirage stuck on welcome page after PSP 2019 downloa

Post by Ken Berry »

You don't give us any information about the size/resolution of your monitor. But FWIW I have my monitor also set for 125%, but have no problem with PhotoMirage. But my monitor is a 4K one and that might make a difference...
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Re: PhotoMirage stuck on welcome page after PSP 2019 downloa

Post by Kathy_9 »

You could hit the Escape key to close the Welcome Page.

Moved topic from PSP to PhotoMirage forum.
PSPX9 | PSP2019 | PSP2020 | PSP2021| PSP2022 | PSP2023 & PhotoMirage installed; PSPX | PSPX2 thru PSP2018 owned but not installed
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