Video Studio Ultimate Installation Problem

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lata
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Posts: 14280
Joined: Thu Jan 19, 2012 6:21 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
processor: 4 10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
Location: UK
Contact:

Re: Video Studio Ultimate Installation Problem

Post by lata »

Hi Danny

I assume you have checked for malware ?
A while ago and maybe before W10, there was a couple pieces of software called “Search Protect” “search conduit” or similar names.
Don't think they showed up as malware but certainly affected internet connections.
You can check Program and Features for any unusual or unwanted programs?
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dpara01
Posts: 24
Joined: Thu Aug 30, 2018 12:51 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Hard_Drive_Capacity: LONDON
Corel programs: VideoStudio 2018

Re: Video Studio Ultimate Installation Problem

Post by dpara01 »

Hi Trevor,

I used Malwarebytes to do a full scan and nothing showed up, and Programs and Features, but nothing untoward.

I wish I knew a way to compare the laptop with my pc to see what the difference is.

Am still waiting for Corel to call me.

regards
Danny
User avatar
lata
Site Admin
Posts: 14280
Joined: Thu Jan 19, 2012 6:21 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
processor: 4 10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
Location: UK
Contact:

Re: Video Studio Ultimate Installation Problem

Post by lata »

Hi Danny

Try Belarc Advisor
That will scan the pc, save the details as a TXT, do for both pc’s
http://www.belarc.com/en/products_belarc_advisor
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dpara01
Posts: 24
Joined: Thu Aug 30, 2018 12:51 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Hard_Drive_Capacity: LONDON
Corel programs: VideoStudio 2018

Re: Video Studio Ultimate Installation Problem

Post by dpara01 »

Hi Trevor,

Thanks for that. I have run the Belarc on both computers, though nothing (to me) seems obviously different.

Would you like to see the 2 files?

Regards

Danny
User avatar
lata
Site Admin
Posts: 14280
Joined: Thu Jan 19, 2012 6:21 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
processor: 4 10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
Location: UK
Contact:

Re: Video Studio Ultimate Installation Problem

Post by lata »

I have sent you a pm
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dpara01
Posts: 24
Joined: Thu Aug 30, 2018 12:51 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Hard_Drive_Capacity: LONDON
Corel programs: VideoStudio 2018

Re: Video Studio Ultimate Installation Problem

Post by dpara01 »

Hi Trevor,

I am glad to report that the issue has now been solved by Corel.

The solution was in the regedit file in:

Computer\HKEY_CLASSES_ROOT\.css

The Content Type should be 'text/css' and not as it was, namely 'application.css' (or a near equivalent, I don't exactly recall as Corel did it quickly remotely).

All now installing as it should.

Many thanks for all your help.

Regards

Danny
User avatar
lata
Site Admin
Posts: 14280
Joined: Thu Jan 19, 2012 6:21 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
processor: 4 10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
Location: UK
Contact:

Re: Video Studio Ultimate Installation Problem

Post by lata »

Good news Danny
Thanks for the update on this, glad that Corel finally fixed the problem.
New forum for PSP and VS users, register if you need help

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