New blue Sampler transition problem

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mirocorel
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New blue Sampler transition problem

Post by mirocorel »

Hi
since a few days I can no longer customize the transition of NewBlue Sampler Trans. The customization command remains inoperative.
A new VideoSudio 2018 installation did not change anything.
Would you have a solution?
Thanks in advance.
Michel
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lata
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Re: New blue Sampler transition problem

Post by lata »

Hi Michel
Seems to work ok for me?
First we have to add the transitions to a clip on the timelines, I assume you are doing that?
Can you give details of those clips?
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mirocorel
Posts: 27
Joined: Thu Dec 18, 2014 11:01 am
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: DELL Tower 3630
processor: NVDIA Quatro RTX 4000
ram: 64 Gb
Video Card: NVDIA Quatro RTX 4000
sound_card: Realtec
Hard_Drive_Capacity: 500 GB + 2+2 To
Monitor/Display Make & Model: Samsung Synchro 226 BW
Corel programs: VS2018-VS2019-VS2020-VS-2021-VS2022-VS20

Re: New blue Sampler transition problem

Post by mirocorel »

Hi Trevor
I tried various media. The customer icon does not work. For information it works on VideoStudio X10.
A few weeks ago it was OK.
Michel
mirocorel
Posts: 27
Joined: Thu Dec 18, 2014 11:01 am
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: DELL Tower 3630
processor: NVDIA Quatro RTX 4000
ram: 64 Gb
Video Card: NVDIA Quatro RTX 4000
sound_card: Realtec
Hard_Drive_Capacity: 500 GB + 2+2 To
Monitor/Display Make & Model: Samsung Synchro 226 BW
Corel programs: VS2018-VS2019-VS2020-VS-2021-VS2022-VS20

Re: New blue Sampler transition problem

Post by mirocorel »

See the photo attached
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lata
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Posts: 14280
Joined: Thu Jan 19, 2012 6:21 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
processor: 4 10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
Location: UK
Contact:

Re: New blue Sampler transition problem

Post by lata »

Hi

I was unable to test this earlier, just installed 2018 and yes I see your problem
I cannot use Customise on those transitions, works ok using X10.

I do not have a solution to this problem, you should contact Corel Support to report this issue.
I will also be doing the same.
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