Cannot "Save," "Save As," or "Copy File As," to .tiff

[CliffT]

When I use "Save, "Save As," or "Copy File As" to save a file to the .tiff file format, the file defaults to saving as a .pspimage file. As soon as I select the .tiff in "Save As Type:," the .pspimage file extension is added to the file name in "File name:" field. I have tried deleting the .pspimage from the file name but it still saves as a .pspimage file, even though .tiff is selected. I have no problem opening a .tiff file - only saving to a .tiff. Under File>Preferences>File Associations, the .tiff file is checked off. I have also reset the Paint Shop program without success in solving the problem. In the drop-down menu for selecting the "Save As Type:," .tiff is not in the group of file types above the dotted line, but appears with the same file types below the dotted line, if that means anything. I am using Paint Shop Pro 2018, build 20.1.0.15 x64. Thank you for you assistance.

[hartpaul]

Just loaded a jpg file into PSP 2018 64 bit and resaved as a tif. No problems
My version says 20.2.0.1 x64 so in light of yours being 20.1.0.15 x64 I believe you have an update to install and that may solve your problem. Can you download that and install and see if tyhat fixes your problem.

https://www.paintshoppro.com/en/support ... duct-tab=0

[CliffT]

Thank you for your reply. I was able to resolve the problem by deselecting all the files under "Associate Files." Then I "reset dialog position and last used settings" and "Delete all catch files," using the "Reset the Application" under "preferences." This resolved the problem. I was unaware of the update that you mentioned, so did that too. The update made a significant improvement in my ability to save files. Again, thank you.