VSx9 File format mismatch mp4

[limajor]

Hello,

Sorry, I tried to look for the topic- I'm sure this has been asked before but I'm desperate, can't find it- I need a solution? I've been using VSX9 for more than a year and all of a sudden this pops up and I can't use the videos that I need to edit..

Unable to open file
File format mismatch

[1081:1:3]

How do I fix this? The problem is it happens to a few videos only not all, so it's like randomly selecting it.

Thanks,

[asik1]

Are all your files same resolution?

[limajor]

Are all your files same resolution?

yes all same resolution- you mean when I capture the video right?

[limajor]

Can someone at least tell me if this website/download is legit? Thanks!

https://www.softwarert.com/add-mp4-vide ... eo-studio/

[lata]

Hi
There are many types of Mpeg4 video files using a variety of attributes.
Some Video Studio copes with and others not so easy
If that is the case the best way would be to convert the video file to a more editable format.
Many on this forum use a program called Format Factory, a free video converter
You should take care when installing any free software as they tend to install other unwanted bits and pieces.

You have not given much details regarding your video file.
Where did you get the video from?
You say you capture the video, where from? Hopefully you mean importing from a camera?
There is a free program called Media Info that reads the video providing details, that may be useful.

As for the link to “Softwarert”, I have never used so cannot comment or recommend either way

Do you have the Quicktime Codec installed on your PC, some Mpeg4 and Mov files may need that codec.

If you can upload a video sample to a sharing site Google Drive etc, we can test the video for you.

[canuck]

Where did you get the videos? What are the properties of the videos?
Not all mp4 files are equal so it is impossible to say where the problem lies.

The website you linked looks legit but does not contain much useful information

[tletter]

Can someone at least tell me if this website/download is legit?

Can't speak to the question about the software but the advice is sound to "convert the source MP4 to the new MP4 file" if you're having problem importing into VS. There are many video converters available including VLC.

tletter
https://www.youtube.com/user/tletter

[limajor]

Hi
There are many types of Mpeg4 video files using a variety of attributes.
Some Video Studio copes with and others not so easy
If that is the case the best way would be to convert the video file to a more editable format.
Many on this forum use a program called Format Factory, a free video converter
You should take care when installing any free software as they tend to install other unwanted bits and pieces.

You have not given much details regarding your video file.
Where did you get the video from?
You say you capture the video, where from? Hopefully you mean importing from a camera?
There is a free program called Media Info that reads the video providing details, that may be useful.

As for the link to “Softwarert”, I have never used so cannot comment or recommend either way

Do you have the Quicktime Codec installed on your PC, some Mpeg4 and Mov files may need that codec.

If you can upload a video sample to a sharing site Google Drive etc, we can test the video for you.

Thanks, lata! I rolled the dice and downloaded the link it's wondershare- it worked converted the mp4 to mp4 (gosh if that makes sense) but it's a free trial only and cost $50! These videos are volleyball games for my daughter, I have about 60+ videos this past season that I need to edit to make a highlight video and there's about 12 videos that I couldn't import into my project. What's annoying is this has never happened in the past. Just came up all of a sudden with this file format error message. Anyway, could you direct me to a trusted free format factory video converter that's free of virus/malware?

[limajor]

Where did you get the videos? What are the properties of the videos?
Not all mp4 files are equal so it is impossible to say where the problem lies.

The website you linked looks legit but does not contain much useful information

learning more about this mp4 fiasco lmao...!

I capture the video through my iphone8, using scorecam app. the website is legit but I'm still hesitant to pay $50 just to convert videos- I was hoping someone in this forum could direct me to a more frugal fix...

[limajor]

Can someone at least tell me if this website/download is legit?

Can't speak to the question about the software but the advice is sound to "convert the source MP4 to the new MP4 file" if you're having problem importing into VS. There are many video converters available including VLC.

tletter
https://www.youtube.com/user/tletter

thanks for the input, but what is VLC? is it a pay or free software to convert mp4?

[lata]

Hi limajor

There are several free video converter software out there, most try to install additional bits and pieces.
Take care to deselect the options when installing
Many forum users use Format Factory, seems to work pretty well.

Just searched the internet and it does seem that Wondershare has started using a similar program, Hmmmm

Try these links

http://www.pcfreetime.com/
http://www.pcfreetime.com/formatfactory ... anguage=en

as I say read the small print when running the installer and deselect the extra options, Format Factory should work ok.

VLC is a media player that apparently can convert video, again free, i have not used to convert video, but it does appear to play most things we throw at it
https://www.videolan.org/vlc/index.en-GB.html

Regards Trevor

[Ken Berry]

The other widely used (and praised) freeware converter is Handbrake...

[limajor]

Hi limajor

There are several free video converter software out there, most try to install additional bits and pieces.
Take care to deselect the options when installing
Many forum users use Format Factory, seems to work pretty well.

Just searched the internet and it does seem that Wondershare has started using a similar program, Hmmmm

Try these links

http://www.pcfreetime.com/
http://www.pcfreetime.com/formatfactory ... anguage=en

as I say read the small print when running the installer and deselect the extra options, Format Factory should work ok.

VLC is a media player that apparently can convert video, again free, i have not used to convert video, but it does appear to play most things we throw at it
https://www.videolan.org/vlc/index.en-GB.html

Regards Trevor

Hi Trevor,

Can't Thank you enough for the links! downloaded it and it worked, you saved me (actually) $60+ & tongue lashing from d wife (lmao), and able to fix 14 videos (Initially I thought 12).....THANKS again!!



PS.
@Ken Berry thank you too for d reply!

[Davidk]

Altho you seem to have fixed the problem, there are some pointers in the discussion which you should consider:
- recorded on iphone. there's lot's of discussion about video from smartphones in general, but a frequent problem child from these devices is a variable frame rate, which usually occurs when the light level is low during recording. For example, recorded during an evening. To get enough light to make a good image, the phone automatically extends the exposure time, and thus the frame rate in the result differs from/slows down compared to the norm of 25fps. Examples often pop up with numbers in the range of 16-22fps. That sort of variation causes VS grief, and the normal recommended fix is to run the video clip thru handbrake or similar to restore the frame rate so VS can manage it.
- you were asked for a properties set for the clip or clips, but didn't provide it. That would have exposed any frame rate issue. This sort of query is the most common one I've seen. Learn how to take a snapshot of the clip properties panel and attach it to any query.

[limajor]

Altho you seem to have fixed the problem, there are some pointers in the discussion which you should consider:
- recorded on iphone. there's lot's of discussion about video from smartphones in general, but a frequent problem child from these devices is a variable frame rate, which usually occurs when the light level is low during recording. For example, recorded during an evening. To get enough light to make a good image, the phone automatically extends the exposure time, and thus the frame rate in the result differs from/slows down compared to the norm of 25fps. Examples often pop up with numbers in the range of 16-22fps. That sort of variation causes VS grief, and the normal recommended fix is to run the video clip thru handbrake or similar to restore the frame rate so VS can manage it.
- you were asked for a properties set for the clip or clips, but didn't provide it. That would have exposed any frame rate issue. This sort of query is the most common one I've seen. Learn how to take a snapshot of the clip properties panel and attach it to any query.

thanks for the education! good to know about light, fps etc. the problem was I've never encountered this issue in almost 2 yrs using this vsx9, and don't know much about how to fix it. I'm a novice in video editing and didn't expect a simple importing problem to occur.

as to your remark about being asked for properties and taking a snapshot, again I'm a novice, perhaps in the future if you could please post a reply sooner and guide me how to do it then i promise you I'll get that info out. Lastly, as I mentioned in my previous post i used an app called scorecam, the settings remain the same so i was baffled why 60+ videos are fine and some are not and can't be imported. I did try to research it in the net (so as not to burden this forum) some were saying corel vs sometimes have problems with mp4 format? TBH, I didn't fully understand their explanation, but now lata and the rest in this forum have helped out and I'm grateful for the assistance! I also had my gopro hero as backup during recording, and never encountered this importing problem "file format mismatch" before....just throwing it out there.

Cheers!