No Points/Anchors/Selections

Moderator: Kathy_9

notyou87
Posts: 26
Joined: Wed Jun 27, 2018 3:45 pm
operating_system: Windows 8.1
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ram: 8gb
Corel programs: Paintshop Pro 2018

No Points/Anchors/Selections

Post by notyou87 »

Hi all

When I make my selections using the pointer arrow or anchors, nothing appears on the photo. If I click play, it works and animates where I added them:
https://imgur.com/a/qamseQX

So the top image is when I am still holding my mouse left button. Image 2 is when I release it. And this happens all the time. I have uninstalled and installed about 10 times.

Is there an option somewhere that I am missing, maybe a keyboard shortcut that I hit by accident?

Thanks in advance
Kathy_9
Site Admin
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Re: No Points/Anchors/Selections

Post by Kathy_9 »

This should help.
visible.JPG
You do not have the required permissions to view the files attached to this post.
PSPX9 | PSP2020 | PSP2021| PSP2022 | PSP2023 & PhotoMirage installed; PSPX | PSPX2 thru PSP2019 owned but not installed
http://www.flickr.com/photos/37153430@N03/
notyou87
Posts: 26
Joined: Wed Jun 27, 2018 3:45 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8gb
Corel programs: Paintshop Pro 2018

Re: No Points/Anchors/Selections

Post by notyou87 »

Kathy_9 wrote:This should help.
visible.JPG

Hi thanks but if you see the images I provided, that option is already selected and does not work :(
Kathy_9
Site Admin
Posts: 2773
Joined: Tue Nov 30, 2010 12:44 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: 8th Generation Intel Core i7 8700 3 20 GHz
ram: 16GB
Video Card: NVIDIA GeForce RTX 2060 [6 GB GDDR6 dedicated]
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: HP EliteDisplay E243m 23.8-inch
Corel programs: PSPX2 ~2023; Painter 2018~23
Location: USA

Re: No Points/Anchors/Selections

Post by Kathy_9 »

In that case have you tried Corel Support?

https://www.corel.com/en/support/?hptrack=mmsup
PSPX9 | PSP2020 | PSP2021| PSP2022 | PSP2023 & PhotoMirage installed; PSPX | PSPX2 thru PSP2019 owned but not installed
http://www.flickr.com/photos/37153430@N03/
notyou87
Posts: 26
Joined: Wed Jun 27, 2018 3:45 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8gb
Corel programs: Paintshop Pro 2018

Re: No Points/Anchors/Selections

Post by notyou87 »

Kathy_9 wrote:In that case have you tried Corel Support?

https://www.corel.com/en/support/?hptrack=mmsup

Hi thanks I have contacted live chat today and they have escalated the problem to tech support and will get back to me via email.
I will post here with an update, especially if there is a solution for anyone else who may experience the same issue as me.
notyou87
Posts: 26
Joined: Wed Jun 27, 2018 3:45 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8gb
Corel programs: Paintshop Pro 2018

Re: No Points/Anchors/Selections

Post by notyou87 »

Ok so, I have 2 display adapters (one is Intel HD one is AMD Radeon)..
If I disable one (I tested the Intel) the anchors and nodes all show fine but I then constantly get errors on my PC saying my pc is not displaying correctly because the adapter is disabled.

Does anyone know of a possible solution? Support have not got back to me again since..