Server Busy Modal Popup On New Profile Dialog

Moderator: Ken Berry

Post Reply
User avatar
leofrish
Posts: 1
Joined: Sat Jul 28, 2018 10:29 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Corel programs: VideoStudio Ultimate 2018

Server Busy Modal Popup On New Profile Dialog

Post by leofrish »

Hey team,

Been using VideoStudio Ultimate 2018 for a few months. Trying to create a new movie profile and as soon as I click on the Compression tab, the system locks, and then posts the Server Busy system message.

I don't have a clue what process it might be waiting for.

Windows 10, 64 bit - plenty of disk space, Corel Video Studio 21.3.0.141

Never had this problem in V4.

Suggestions welcome.
User avatar
aljimenez
Posts: 1107
Joined: Fri Dec 17, 2004 11:17 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell Inc. A08 4.16.2014
processor: IntelCore i7-4790 3.60GHz 4Cores 8 Logical Proc
ram: 24GB
Video Card: AMD Radeon R9 270
sound_card: AMD High Definition Audio
Hard_Drive_Capacity: 500SSD+2TB
Monitor/Display Make & Model: Three monitors, all Dell brand, one 4K
Corel programs: Visual Studio, Paintshop
Location: San Luis Obispo, CA, USA

Re: Server Busy Modal Popup On New Profile Dialog

Post by aljimenez »

Unless you give more details, I cannot reproduce your issue.

Give precisely the steps you are doing that leads to the error; the more details the better. If you can, capture the screen and post it here. For example, is there any media on the timeline? What menu item you are invoking? What is selected in the dialog box before clicking the Compression Tab? ...
User for more than 10 years.
Post Reply