5D MK IV raw not opening

AfterShot Pro General Questions & Getting Started Forum
joel_l
Posts: 14
Joined: Sat Oct 28, 2017 8:27 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

5D MK IV raw not opening

Post by joel_l »

I see that the 5D MK IV is on the supported list of cameras but my raw files won't open. I am not using DNG, just trying to open the CR2 file. Had no issue with my 7D MK II.

I've tried opening a file from the file menu and drag and drop, no go. I am on update 4.

Any ideas?

Thanks

Joel
hannes_hab
Posts: 300
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Re: 5D MK IV raw not opening

Post by hannes_hab »

go to "https://learn.corel.com/aftershot-pro-downloads/" (or select the get more button) and download and install the AfterShot Pro Camera Profile for the EOS 5D Mark IV
regards Hannes
austria

Nikon D7000 + D70, Nikon P6000, Nikon P330 (use P7800) PanasonicTZ100, Vuescan
bibble 4, bibble 5, ASP mostly on Ubuntu 14.04 ( sometimes Suse Linux 11.4 or WIN10)
joel_l
Posts: 14
Joined: Sat Oct 28, 2017 8:27 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

Re: 5D MK IV raw not opening

Post by joel_l »

That did it, all working now.

Thank You!!