Recovering previous project files?

[markguitre]

There was a time when, in the case of a crash or unexpected program closure,
you would be greeted with the message: "Do you want to recover the previous project file?" as you reopened VS.
But, over the last few years, across several editions, that message has been appearing only at random, and now with
VS 2018 Ultimate, I have not seen it at all. This is a very useful feature for preventing the loss of unsaved work.
Is there an on/off setting somewhere? If so, I've been unable to find it. I would like to have this option, not some of the time, but all the time.

[lata]

Hi

There is a setting in Preferences F6 to set the Automatic Save Interval, set to 10 minutes by default
Deselect that option and the popup will not show.
It should / will show after a crash, it is of course difficult to test as making the program crash at will could be difficult.
Certainly my program is quite stable and has not crashed for a while, generally if I am doing something unusual to test the program, but for my normal video editing it has been ok.

I prefer to save my work at regular intervals rather rely on the recovery project.

As I said the default time is 10 minutes, so if your program crashes after 8 minutes the recovery will not activate. Otherwise it should work.

[markguitre]

I have been setting the "automatic save interval" at 1 minute for a couple of years now.
Given what you've said, I'm not sure that feature is actually working, since when I reopen, I find that recent edits have not been saved.
You'd think, that having the project saved automatically every minute, I would get the pop-up whenever reopening,
but I don't. It was always more or a less random thing, and now it's not at all.
Why do I need it?
"Video Studio Has Stopped Working" together with the "Close Program" option. I have been getting that
occasionally, especially when doing some advanced type of editing.

[markguitre]

I have no evidence that "recover previous project file" is working anymore.
No matter the auto-save interval or what one had been doing, the pop-up no longer appears, after VS unexpectedly closes.
A useful feature now gone for no explainable reason.
Email clients like Yahoo et al, tell you when a draft has been saved. Incorporating something similar into VS would be a good idea.

[lata]

Hi

The Auto Save option continually updates a temporary VSP project file saved here:-
C:\Users\UserName\AppData\Roaming\Ulead Systems\Corel VideoStudio Pro (x64)\21.0\AutoSaveFolder

It is called ~UVP@000.vsp
I viewed the file and could see the Date Modified being correct.
After a crash we are given the option to recover our project, this file will be used if we choose to do that.

Certainly my version of 2018 is working, and yes unfortunately I have had two crashes this afternoon.

However I do prefer to save my projects at regular intervals using CTRL+S or File Save.

If you are having regular crashes you are best to fix the problems rather relying on the VSP recovery.

But I will take note what happens next time i have a crash.

[markguitre]

My program closures, aka crashes, are not regular enough to complain about.
But I am complaining about the loss of that project file recovery pop up, which saves the day, or
at the very least, makes the resumption of editing much quicker.
For the record, I have the auto-save interval set at 1 minute, and also periodically save manually.
Still, there are times, not always though, when I find no saving has been done. Just give that pop-up option back
and I will be happy.

[aljimenez]

The recovery pop-up message only happens when the program did not close properly the last time. If you exit the program normally, thet is, the program did not crash, that message nevers has popped up.

[markguitre]

Yes, I know the pop-up message "Do you want to recover the previous project file" appears when the program does not close "normally."
The problem is that I do not see that message anymore when the program does not close normally. Something useful has disappeared.
Now how to get it back?

[aljimenez]

Well you may be right. I have not been paying attention to notice. I wonder if the "signal" that the program did not close normally is no longer recognized. You should consider submitting a bug report.

[markguitre]

I already contacted Corel about this and received the following reply, with which I'm not too thrilled:
"If you do not see "system restore" option, the software may not be installed properly. I would advise you un-install the video-studio ( you need to un-install any previous version ), re-install videostudio 2018. Link for the Clean up tool is :
viewtopic.php?f=1&t=59847.

As I have three versions of VS installed and numerous projects, I'd rather not go through all of the above with no guarantee of a fix.
That's why I'm here, to see if y'all have any better idea(s).

[aljimenez]

Not too helpful, but unfortunatly it may be true that re-installing it may work. As someone else above said, I also recommend you not to count on this feature; save when you have done a complex edit that you would hate to do again. That's what I do.

[asik1]

markguitre, please confirm,
what you are saying that even if you just started/loaded a project... worked for an hour with no new saving.... once VS crashes you will not get recovery project option?

[lata]

As I have three versions of VS installed and numerous projects, I'd rather not go through all of the above with no guarantee of a fix.
That's why I'm here, to see if y'all have any better idea(s).

Mark Lis
I do not have a better solution……….
You have had several problems using the program that others on the forum cannot replicate.
For me that indicates a problem with your environment.
Another poster with problems was informed that it is possible that older versions of video studio could affect the latest version, aptly named "version collisions", read Johns post here:-
viewtopic.php?f=1&t=63549&p=356215#p356215

The advice from Corel is to un-install all versions, then re-install 2018.
It was unclear if Corel expected users to install the earlier versions, most would wish that, I would advise you re-install the oldest version first.

There should be no problems in re-installing the program provided you do not delete your project files, although clips having Mercalli may need re-scanning.
Your libraries can be saved / exported to be re-used after installing Video Studio.
Be aware that problems with VS may be caused by the library content, I would test the new install before importing the library.

Video Studio 2018 has many new features not supported by earlier versions, Crop Tool and Pan and Zoom being two that come to mind, these new features makes it increasingly difficult to open in earlier versions.
The question is do we need to install the older versions.

The advice is to re-install video studio using the cleanup tools to uninstall.
Please read the instructions regarding leftover files.

[markguitre]

Trevor,

I am wary of the uninstall/reinstall solution based on past experience with Corel to whom almost every problem is a nail
and the fix the hammer of a reinstall. If, as you suggest, there is a conflict between older installed versions of VS
and 2018 Ultimate, other 2018 users (with older installed versions) are going to start reporting this problem; it's still to early to tell.
For now, I'm taking the reinstall advice under advisement. Thanks.

[lata]

Hi Mike

I was suggesting that if an earlier version has a problem then that may affect 2018.
I did not intend to infer that all programs will adversely affect 2018.

Where users are having issues with 2018 and are to re-install, it would be best to uninstall all programs then install 2018 only.
Some users would prefer to have more than one program, in which case installing the oldest version first is recommended, installing 2018 last.

Run each program to update the service packs before installing the next program.

And no I will not be reporting this as it was Corel Support that quoted the phrase "version collisions"