Picture goes dark...

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Arcturan
Posts: 2
Joined: Wed Apr 04, 2018 8:24 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

Picture goes dark...

Post by Arcturan »

Hi all, not too sure how to describe this, but here goes. Program opens, I load a folder of pics (they all look OK'ish, at least i can see them), I then click on a picture to put it in workspace then the thumbnail on left and picture when it goes onto workspace suddenly go very dark, almost so dark I can't see them. I have tried to reset everything and even deleted prog and reloaded it but it still does it. I am pretty sure it didn't do this when I first installed the program, anyone got any ideas?
hannes_hab
Posts: 300
Joined: Sat Jan 14, 2012 4:49 am
operating_system: Linux
System_Drive: Z
32bit or 64bit: 64 Bit
motherboard: ASUSTeK P8H77-I
processor: Intel Core i7 3770K 3.5 GHz x 8
ram: 16 GB
Video Card: AMD Radeon R7 200 Series
sound_card: Radeon HD 7700 7800 Sapphire
Hard_Drive_Capacity: 2x250GbSSD
Monitor/Display Make & Model: LG IPS 21:9 UltraWide 34UM95-P 3440x1440
Corel programs: AfterShotPro 1, 2, (3)
Location: Austria

Re: Picture goes dark...

Post by hannes_hab »

I am not sure but I think ASP freezes (and crashes) - on linux I kill the process and start again ...
Sadly ASP is not really stable ...
regards Hannes
austria

Nikon D7000 + D70, Nikon P6000, Nikon P330 (use P7800) PanasonicTZ100, Vuescan
bibble 4, bibble 5, ASP mostly on Ubuntu 14.04 ( sometimes Suse Linux 11.4 or WIN10)
Arcturan
Posts: 2
Joined: Wed Apr 04, 2018 8:24 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

Re: Picture goes dark...

Post by Arcturan »

I am using windoze 10 though...
discern
Posts: 4
Joined: Sun Sep 04, 2016 9:22 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Pegatron 2AB6
processor: i5 2500
ram: 6 GB
Video Card: 1024 NVidea GeForce 405
sound_card: Nvidea virtual audio
Hard_Drive_Capacity: 1 TB
Monitor/Display Make & Model: HP 2011x
Corel programs: Aftershot Pro 1 and 3

Re: Picture goes dark...

Post by discern »

I have a similar problem and I've had that problem for well over a year. I reported it to Corel and had a service ticket at one time. There is still no resolution so I've moved to another program. I believe the problem is worse with Canon protected highlights on and in my case it was a Canon 80D. My pictures were almost black with a green tint to the highlights.
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