ScreenCap X9 doesn't work anymore, 'prepare recording failed' error and shows audio off.
Few days ago I updated sound card that's only thing what is new.
Screencapture fails
Moderator: Ken Berry
- lata
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Re: Screencapture fails
After installing the new audio card, make sure the system sound is set for stereo and not Surround sound.
As far as I know Screen Capture does not work when System Audio uses Surround Sound.
You should contact Corel Support regarding this issue
As far as I know Screen Capture does not work when System Audio uses Surround Sound.
You should contact Corel Support regarding this issue
- RobertOZ
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Re: Screencapture fails
Trevor, you are in Sydney, boarding a cruise ship any day, leave the forum alone and enjoy your holiday, you deserve it
