Videostudio Ultimate 2018 install freeze in Win10

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netsonicyxf
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Videostudio Ultimate 2018 install freeze in Win10

Post by netsonicyxf »

Videostudio Ultimate 2018 x64
Win10 x64 2017 Autumn Creator Version

The installation freeze when the progress bar reaches 74%, and there is another "command line" window called "C:\Windows\system32\schtasks.exe" opens.
Then I click "cancel" button, it shows "Aborting operation" for ever
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lata
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Re: Videostudio Ultimate 2018 install freeze in Win10

Post by lata »

Hi netsonicyxf

Sorry you are having problems installing the program
We do not work for Corel and for this problem you should contact Corel Support

You can try downloading the Main program file again, save to a new folder, then try installing only the Main program only. Deselect all the other options.
I assume you are able to run the installer again?
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Re: Videostudio Ultimate 2018 install freeze in Win10

Post by gewb »

I'm curious - why click "Cancel"? What other options does that pop up window have?
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Re: Videostudio Ultimate 2018 install freeze in Win10

Post by GreenTurbo »

When you click a Cancel, the install will abort for sure.

Can you take a screen shot of the install ? Does the munu look correct or are colors all wrong.
I had a win7 computer that would not install.. the install menu was white and messed up.
netsonicyxf
Posts: 14
Joined: Mon Mar 07, 2016 11:19 am
operating_system: Windows 10
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motherboard: ASUS Z370 Prime-A
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ram: 32GB
Video Card: Gigabytes GTX 970
Hard_Drive_Capacity: 1TB SSD
Monitor/Display Make & Model: AOC 40" 4K
Corel programs: Studio 2018 Ultimate

Re: Videostudio Ultimate 2018 install freeze in Win10

Post by netsonicyxf »

gewb wrote:I'm curious - why click "Cancel"? What other options does that pop up window have?
The cancel button is on the installation window, not the popup "command line" window
GreenTurbo wrote:When you click a Cancel, the install will abort for sure.

Can you take a screen shot of the install ? Does the munu look correct or are colors all wrong.
I had a win7 computer that would not install.. the install menu was white and messed up.
Everything looks correct under win10, except that the progress bar doesn't move forward.

------------------------------------------------------------Problem Sovled-----------------------------------------------------------------------------------------------
The problem was solved by closing that "command line" window. :wink:
The installation complete although it shows "aborting".
I can use 2018 now. :D
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lata
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processor: 4 10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
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Re: Videostudio Ultimate 2018 install freeze in Win10

Post by lata »

Strange,,,,, thanks for the feedback, good to hear you are up and running.
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Re: Videostudio Ultimate 2018 install freeze in Win10

Post by Davidk »

This sounds a lot like the problem that appeared some years ago with older VS versions, running a self-extracting install file, it would attempt to install quicktime. But if your installation already had quicktime, esp if installed version was newer than the one in the VS install package, a windows message box appeared with options. What you had to do was just click thru that box and the VS install continued. But the box caused a lot of confusion for a while until we figured out what was happening - not many users knew or cared whether they had QT installed or not.
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