Does anyone get image thumbnail icons on .pspimage files?

[Ken Berry]

Except that some of us (me included) have a number of versions on the same computer, running the same up-to-date Windows 10. So none of your four possibilities applies in our case(s)...

[mounsey]

Except that some of us (me included) have a number of versions on the same computer, running the same up-to-date Windows 10. So none of your four possibilities applies in our case(s)...

Entirely fair point, Ken - which only adds to the perplexing nature of how this can be happening for/to those of us not blessed with ".pspimage" Thumbnails - yet having directly comparable setups. Weird!

John.

[ADonahoo]

Just to throw another wrench in the gears. Before I discovered how to disable the popup ads from Corel, I had narrowed it down to X7 as the culprit. I removed X7 because I only used it for making brushes. As soon as I rebooted after uninstalling X7, all my .pspimage thumbnails disappeared So for lack of another solution, I reinstalled X7, both 32-bit and 64-bit versions and now my thumbnails are all back. They are associated with X9 but I usually open them in 2018 with a right-click. I had stopped using 2018 because of a memory error when I shut down the laptop at night. Another benefit to reinstalling X7 is that the memory error has also disappeared so maybe not related to 2018 after all.

[bruce1951]

ADonahoo you're a genius. Beers all around.
I had lost my PSP thumbnails. As well as my Photoline thumbnails. I did as you said and reinstalled PSPx7. BINGO. I now have PSPImage thumbnails back. Not the Photoline thumbnails though.

So the conclusion is? No idea. But maybe newer versions of PSP, and Photoline, have changed in such away that they are not completely compatible with some versions/setups of Windows.

bruce

[mounsey]

Just to throw another wrench in the gears. Before I discovered how to disable the popup ads from Corel, I had narrowed it down to X7 as the culprit. I removed X7 because I only used it for making brushes. As soon as I rebooted after uninstalling X7, all my .pspimage thumbnails disappeared So for lack of another solution, I reinstalled X7, both 32-bit and 64-bit versions and now my thumbnails are all back. They are associated with X9 but I usually open them in 2018 with a right-click. I had stopped using 2018 because of a memory error when I shut down the laptop at night. Another benefit to reinstalling X7 is that the memory error has also disappeared so maybe not related to 2018 after all.

You know what.. this is something I'd wondered about trying too - but my reservation/caution was with regards to what might happen to my (presently otherwise fully functional) installation of PaintShop Pro 2018 (64bit).

Would installing X7 (which I still have a licensed copy of here) adversely impact that in any way?

The last thing I want to do is open a fresh can of Corel worms.. in an attempt to "fix" an annoying - but ultimately deal-with-able issue (the missing/broken .pspimage thumbnails).

Thanks for the tip - I have a feeling this would work for me too, IF I end up trying it.

[ADonahoo]

Uninstalling and reinstalling X7 didn't affect my other installations at all. I didn't remove my personal settings because those files are on OneDrive and shared with installations on my desktop computer. I was getting an error message on the laptop about a program improperly trying to access memory every time I used PSP 2018 and had actually stopped stopped using it. I don't get that error any more after using 2018 and it might have been X7 causing it instead. All versions of PSP can be used at the same time, except that you can't open both 32-bit and 64-bit versions of the same program together.

[mounsey]

Uninstalling and reinstalling X7 didn't affect my other installations at all. I didn't remove my personal settings because those files are on OneDrive and shared with installations on my desktop computer. I was getting an error message on the laptop about a program improperly trying to access memory every time I used PSP 2018 and had actually stopped stopped using it. I don't get that error any more after using 2018 and it might have been X7 causing it instead. All versions of PSP can be used at the same time, except that you can't open both 32-bit and 64-bit versions of the same program together.

Thanks for this. I'm definitely going to give it a try and will report back here when done. Won't be for a while though as mega busy work-wise!

John.

[bruce1951]

Just to add some more confusion to this issue. Sorry!

I have long believed that the fact that I had lost thumbnails to both PSP, (x8 n my case), and Photoline that it 'must' be a Windows issue. On two different computers I had different results. And old Win7 computer had no issues with the thumbnails at all. But on a newer computer running Win 8.1 I lost both PSP and Photoline thumbnails. So I concluded the difference was the Win set up therefor it was a Windows issue. (I had them and then lost them. That's still a mystery as to the how and why).
BUT. Along comes the tip on x7 pointed out by ADonahoo above. I reinstalled x7 and my thumbnails returned. Hmmm. So it's was a PSP issues because I didn't change any Win settings. In the meantime Photoline released an updated version. So I installed it. In doing so I noticed a small option within Photoline that would allow Photoline thumbnails to be seen in Win Explorer. Why hadn't I seen that before? It's an age thing I swear. So having checked that option I got my Photoline thumbnails back. (The old computer still had x7 installed on it).

Moral of the story? Well in both cases the thumbnail issue was coming from within both editors. NOT Windows. In Photoline's case it was simple dumbness on my part by not reading the setup options correctly. But in PSP's case it involved reinstalling an older version of PSP, (x7), that fixed the issue.

Conclusion - Something within PSP versions after x7 has changed. What?

bruce

[JoeB]

Now THAT would have been an almost impossible issue to troubleshoot to a solution without a bit of good luck/serendipity on ADonahoo's part! While all PSP versions are known to work independently of each other so you can keep as many installed as you wish, there are obviously come common Corel files that can be different or change or simply (likely in this case) added with the different versions. It is likely a common file added by X7 (and maybe other previous versions) that's not installed with all other versions that interacts with Windows and is required to make the thumbs viewable in Windows Explorer.

I have X7 installed anyway, which likely explains why I never had the problem that has recently been reported with the thumbs. A most informative thread!

[Ken Berry]

It is likely a common file added by X7 (and maybe other previous versions) that's not installed with all other versions that interacts with Windows and is required to make the thumbs viewable in Windows Explorer.

...Except, of course, for people like me who only have PSP 2018 on a 5 week old computer running Win 10 which has never had any earlier version of PSP, and certainly not X7... See attached image.

[bruce1951]

Now you've gone and done it Ken. Spoil the party. And here I was thinking we had a common culprit.

bruce

[LeviFiction]

I realize I'm late to the party, and don't have the energy to read all 4 pages, but here's a random thought. Fair warning, thumbnails work on my system so this is all speculation I have not tried this myself.

Can you check to see if the PSPThumbnail extractor shell extension is loaded?

https://www.nirsoft.net/utils/shexview.html

That link will take you to nirsoft's Shell Extension Viewer. Just download the zip and run the program. It'll provide a list of all shell extensions loaded into windows.

Here you can see mine, and my thumbnails work great with PSP8, PSPPXI, PSPPX2, PSPX8, PSPX9, and PSP2018.

Next check if the extension is exists on your harddrive, scroll to the right to find the filename of the shell extension. It doesn't show it in my screenshot but you can find which file is the one registered. Does that file still exist on your computer? If it doesn't exist, you may need to register the PSPThumbnail extractor from one of your other installations. The filename is PSPPThumbShellExt64.dll and can be found in the root folder of any PSP install.

To register the thumbnail viewer open a command prompt as administrator.

Then type

regsvr32 c:\path\to\shellextension.dll

Does this help?

[Ken Berry]

It's certainly there on my PSP 2018 and came as part of the installation as I have never fiddled with any of the PSP root files... It will be interesting to hear from those who don't get a thumbnail for .pspimage files...

[ADonahoo]

If it doesn't exist, you may need to register the PSPThumbnail extractor from one of your other installations. The filename is PSPPThumbShellExt64.dll and can be found in the root folder of any PSP install.

This file - PSPPThumbShellExt64.dll - is ONLY in my PSP X7 installation folder. I guess that's why reinstalling fixed it.

[JoeB]

If it doesn't exist, you may need to register the PSPThumbnail extractor from one of your other installations. The filename is PSPPThumbShellExt64.dll and can be found in the root folder of any PSP install.

This file - PSPPThumbShellExt64.dll - is ONLY in my PSP X7 installation folder. I guess that's why reinstalling fixed it.

Ken Barry reported (above) that on a new computer with only PSP 2018 and never PSP X7 on it and he has that file installed. Your profile says you have all PSP versions since PSP 7 (which is an old Jasc version). And a previous post of yours indicated that you also have PSP 2018 installed. So do you still also have PSP 2018? If so, that file should also be installed with that version if Ken's report is accurate, even before you reinstalled X7.