Special H-E-L-P!!!

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bill in pa
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ram: 4 GB
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Location: NorthEast PA

Special H-E-L-P!!!

Post by bill in pa »

Trying to load VS 10 on my computer. I am not new here and have
been a customer with Corel since before they purchased from
Ulead. I owned my own copy of VS Studio 10 Pro for a while
and doing a fresh reload on my computer this morning I now find
myself locked out of my own program! Trying to reload I receive
a message now telling me my key code in not valid; I can assure you
it is; as I have had it for some time. I have reloaded my machine three times this morning and still
can not get it to load the program up. As I mentioned, this is a first for me and I am perplexed with the with the problem because I have work for the program and cannot continue on without it.

As always any help or thoughts would be welcomed
bill in pa
gewb
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Re: Special H-E-L-P!!!

Post by gewb »

Did you register your software? If so, log in to your account and check the numbers. Here is the link to Corel Support:

http://www.corel.com/en/contact-us/
bill in pa
Posts: 80
Joined: Fri May 23, 2014 5:46 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell Inc. 0V6D8J A00
processor: 2.40 gigahertz Intel Pentium J2900
ram: 4 GB
Video Card: Intel HD Graphics [Display adapter]
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 1 Tetra
Monitor/Display Make & Model: DELL SE2216H [Monitor]
Corel programs: Corel VS
Location: NorthEast PA

Re: Special H-E-L-P!!!

Post by bill in pa »

Thanks for answering me gewb. I sent an email, so we’ll see

Bill in pa
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lata
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Re: Special H-E-L-P!!!

Post by lata »

Hi Bill

I believe gewb was suggesting you visit that page to access your account to check your serial number is correct?

Post updated

Hi Bill

Once you confirm your serial number is indeed correct
First try running the cleanup tool from this post
http://forum.corel.com/EN/viewtopic.php?f=1&t=59847

Try installing again, if you still have the same issue......

Try downloading the trial version.
This will first provide you with the latest Web Installer a file vspx10crl.exe 10,824Mb
Run this file, are you able to add your serial number to this Web Installer enter your serial number, do not download the trial.

any changes to the installation files will be downloaded to update your files
Another Web Installer file called VideoStudio_Install.exe will also be provided.
Just to confuse us it has a different name but is the same file.
New forum for PSP and VS users, register if you need help

https://psp-vs-forums.freeforums.net
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Ken Berry
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Re: Special H-E-L-P!!!

Post by Ken Berry »

Trevor -- I think Bill has version 10 without the X... So his key, which is 10 years old, will not activate the current X10 version.
Ken Berry
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lata
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Joined: Thu Jan 19, 2012 6:21 am
operating_system: Windows 10
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motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
processor: 4 10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
Location: UK
Contact:

Re: Special H-E-L-P!!!

Post by lata »

Upps Oh dear :oops:

Thanks Ken, I never thought that far back
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