PSP 2018 Slow Load or No Load

Corel Paint Shop Pro

Moderator: Kathy_9

terrypin
Posts: 492
Joined: Tue Jun 29, 2010 9:51 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus Z170 Pro 4
processor: Intel Core i7 6700K 4.0GHz
ram: 32 GB
Video Card: None - uses built-in graphics
sound_card: HD onboard sound card
Hard_Drive_Capacity: 4.256 TB
Monitor/Display Make & Model: iLyama Prolite E2403WS 24" 1920x1200
Corel programs: Paint Shop Pro 8; Paint Shop Pro 2018
Location: East Grinstead UK

Re: PSP 2018 Slow Load or No Load

Post by terrypin »

Thanks Juergen, very interesting. Puzzling why a similar difference doesn’t arise here with PSP 2018.
--
Terry, East Grinstead, UK
Using PSP 8 & PSP 2018 under Win 10
User avatar
juergen
Posts: 49
Joined: Sun Jan 21, 2018 9:44 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: i5-9600
ram: 16GB
Video Card: Intel UHD 630
Hard_Drive_Capacity: M2 SSDs
Monitor/Display Make & Model: 4K 27" Dell U2718U
Corel programs: PSP 2019, X9, Jasc PSP 9
Location: Germany, near Cologne

Re: PSP 2018 Slow Load or No Load

Post by juergen »

No idea. I recommend using/watching of "resmon ...overview ...disk+network unfolded" while starting.
Good luck, regards, Jürgen
terrypin
Posts: 492
Joined: Tue Jun 29, 2010 9:51 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus Z170 Pro 4
processor: Intel Core i7 6700K 4.0GHz
ram: 32 GB
Video Card: None - uses built-in graphics
sound_card: HD onboard sound card
Hard_Drive_Capacity: 4.256 TB
Monitor/Display Make & Model: iLyama Prolite E2403WS 24" 1920x1200
Corel programs: Paint Shop Pro 8; Paint Shop Pro 2018
Location: East Grinstead UK

Re: PSP 2018 Slow Load or No Load

Post by terrypin »

Did you see my ProcMon extracts?
--
Terry, East Grinstead, UK
Using PSP 8 & PSP 2018 under Win 10
terrypin
Posts: 492
Joined: Tue Jun 29, 2010 9:51 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus Z170 Pro 4
processor: Intel Core i7 6700K 4.0GHz
ram: 32 GB
Video Card: None - uses built-in graphics
sound_card: HD onboard sound card
Hard_Drive_Capacity: 4.256 TB
Monitor/Display Make & Model: iLyama Prolite E2403WS 24" 1920x1200
Corel programs: Paint Shop Pro 8; Paint Shop Pro 2018
Location: East Grinstead UK

Re: PSP 2018 Slow Load or No Load

Post by terrypin »

juergen wrote:No idea. I recommend using/watching of "resmon ...overview ...disk+network unfolded" while starting.
Good luck, regards, Jürgen
With Defender options OFF, I still see a few entries containing 'Defender'. Is that to be expected?
--
Terry, East Grinstead, UK
Using PSP 8 & PSP 2018 under Win 10
User avatar
juergen
Posts: 49
Joined: Sun Jan 21, 2018 9:44 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: i5-9600
ram: 16GB
Video Card: Intel UHD 630
Hard_Drive_Capacity: M2 SSDs
Monitor/Display Make & Model: 4K 27" Dell U2718U
Corel programs: PSP 2019, X9, Jasc PSP 9
Location: Germany, near Cologne

Re: PSP 2018 Slow Load or No Load

Post by juergen »

I don't know.
I think yes, if only a few ressources are used.
Be sure that the cloud based check is off, also the on-access-scanner while testing, then i think the rest should not matter.

You can also exclude explicit directories from the check... (don't know if in every version)...

Regards, Jürgen

PS: Have seen the protocols of procmon, but i haven't seen anything (but i am not a windows expert, only using it since 1985)
terrypin
Posts: 492
Joined: Tue Jun 29, 2010 9:51 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus Z170 Pro 4
processor: Intel Core i7 6700K 4.0GHz
ram: 32 GB
Video Card: None - uses built-in graphics
sound_card: HD onboard sound card
Hard_Drive_Capacity: 4.256 TB
Monitor/Display Make & Model: iLyama Prolite E2403WS 24" 1920x1200
Corel programs: Paint Shop Pro 8; Paint Shop Pro 2018
Location: East Grinstead UK

Re: PSP 2018 Slow Load or No Load

Post by terrypin »

I got to wondering if one major cause of the serious performance problem I'm getting with PaintShop Pro 2018 (and lesser degradation in other programs) is down to the patches for the Intel chip flaws included in recent Win 10 updates.

To explore that I've just uninstalled the 21st Jan security updates KB4056892 and KB4058702.

My first four startups were all about 10 secs!

Don't want to be prematurely optimistic (who knows, maybe MS will automatically install these again) but even those with less extreme times than I've been getting may want to consider the same action.
--
Terry, East Grinstead, UK
Using PSP 8 & PSP 2018 under Win 10
User avatar
juergen
Posts: 49
Joined: Sun Jan 21, 2018 9:44 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: i5-9600
ram: 16GB
Video Card: Intel UHD 630
Hard_Drive_Capacity: M2 SSDs
Monitor/Display Make & Model: 4K 27" Dell U2718U
Corel programs: PSP 2019, X9, Jasc PSP 9
Location: Germany, near Cologne

Re: PSP 2018 Slow Load or No Load

Post by juergen »

terrypin wrote:I got to wondering if one major cause of the serious performance problem I'm getting with PaintShop Pro 2018 (and lesser degradation in other programs) is down to the patches for the Intel chip flaws included in recent Win 10 updates.

To explore that I've just uninstalled the 21st Jan security updates KB4056892 and KB4058702.

My first four startups were all about 10 secs!

Don't want to be prematurely optimistic (who knows, maybe MS will automatically install these again) but even those with less extreme times than I've been getting may want to consider the same action.
Ahh yes, had same thought, but i have forgotten this to check.
Anyway the most obvious.
Very good Terry -
so we have the choice what to uninstall...

:evil: purgatory or hell :twisted: ...

;-)

Regards, Jürgen
jimbeaux
Posts: 10
Joined: Tue Jan 23, 2018 12:02 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B75M-D3H
processor: Intel Core i7-3770 3.4GHz
ram: 16GB
Video Card: NVIDIA GeForce GTX 1060 6GB
sound_card: Realtek High Definition on MB
Hard_Drive_Capacity: 2TB x 2
Monitor/Display Make & Model: HP ZR22 x2
Corel programs: Paintshop Pro x9

Re: PSP 2018 Slow Load or No Load

Post by jimbeaux »

terrypin wrote:I got to wondering if one major cause of the serious performance problem I'm getting with PaintShop Pro 2018 (and lesser degradation in other programs) is down to the patches for the Intel chip flaws included in recent Win 10 updates.

To explore that I've just uninstalled the 21st Jan security updates KB4056892 and KB4058702.

My first four startups were all about 10 secs!

Don't want to be prematurely optimistic (who knows, maybe MS will automatically install these again) but even those with less extreme times than I've been getting may want to consider the same action.
It seems that the same slow down issues PSP2018 is having is the same as other Corel products are having. My slow start issues with X9 started back in December with the Windows 10 Creator update -- before all of the Intel chip patch issues. I went from 5 second start times to 5 minute start times.
terrypin
Posts: 492
Joined: Tue Jun 29, 2010 9:51 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus Z170 Pro 4
processor: Intel Core i7 6700K 4.0GHz
ram: 32 GB
Video Card: None - uses built-in graphics
sound_card: HD onboard sound card
Hard_Drive_Capacity: 4.256 TB
Monitor/Display Make & Model: iLyama Prolite E2403WS 24" 1920x1200
Corel programs: Paint Shop Pro 8; Paint Shop Pro 2018
Location: East Grinstead UK

Re: PSP 2018 Slow Load or No Load

Post by terrypin »

juergen wrote:
terrypin wrote:I got to wondering if one major cause of the serious performance problem I'm getting with PaintShop Pro 2018 (and lesser degradation in other programs) is down to the patches for the Intel chip flaws included in recent Win 10 updates.

To explore that I've just uninstalled the 21st Jan security updates KB4056892 and KB4058702.

My first four startups were all about 10 secs!

Don't want to be prematurely optimistic (who knows, maybe MS will automatically install these again) but even those with less extreme times than I've been getting may want to consider the same action.
Ahh yes, had same thought, but i have forgotten this to check.
Anyway the most obvious.
Very good Terry -
so we have the choice what to uninstall...

:evil: purgatory or hell :twisted: ...

;-)

Regards, Jürgen
Windows installed both of those again while I had lunch, without my knowledge and without a reboot by me!

Sure enough, startup was then slow again. So, deciding to try one at a time, I uninstalled KB4058702 again. Next startup was back to 10 sec. Then, reckoning that single update could be the sole cause of my misery, I tried to reinstall KB4056892. But got message "Failed to install on ‎25/‎01/‎2018 - 0x80073715". Haven't fathomed the error or how to fix, but gather this update is thought by many to be buggy.

Latest startup test result was 10 sec - followed by the "Stopped working..." crash. Next two were 11 sec and they stayed up.

For the time being I've blocked all updates.
--
Terry, East Grinstead, UK
Using PSP 8 & PSP 2018 under Win 10
Radim
Posts: 712
Joined: Mon Nov 01, 2010 5:54 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 4GB
Monitor/Display Make & Model: 27 inch

Re: PSP 2018 Slow Load or No Load

Post by Radim »

Update KB4058702 or newer do not install yet. :wink:

Intel's CPU suffer some errors and Microsoft recomment to wait even with it's own updates...
Both companies are going throught some turbulent/hard times... (since Jan 3rd, 2018). :?

More info: https://betanews.com/2018/01/26/meltdow ... tel-chips/
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Re: PSP 2018 Slow Load or No Load

Post by Ken Berry »

Update KB4058702 has not yet been installed on my computer either. But there's another one which might also be important: KB4078130. In fact, after reading https://www.computerworld.com/article/3 ... tre-2.html I get the impression this one may not be automatically forced on us by Microsoft, but may be one we have to seek out ourselves.

However, that article is itself a bit mysterious about whether we should or not. Could be worth trying, though, especially given Jürgen's experience with those other MS updates...
Ken Berry
Post Reply