Can't "Paste as Vector Selection" in PSP 2018

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stapel_eliz
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Can't "Paste as Vector Selection" in PSP 2018

Post by stapel_eliz »

I recently updated from PSP8 to Corel's latest offering, being PSP 2018, version 20.2.0.1.

On many of the graphics I create, I need many copies of the same shape. In PSP8, I would create the shape (as a vector), position the first occurrence of the shape where I wanted it, and then "select" it and "copy" it. Then I could "Paste as New Vector Selection" into the current (vector) layer as many times as I liked.

In PSP 2018, the menu option is showing as available (that is, it is not grayed out), but attempting to execute the option (either via Ctrl-G or direct menu selection) results in nothing being pasted (but one of the background raster layers being selected).

According to recent forum postings, this is a known issue. (See here and here.) I realize my post comes not so very long after these other two, but I am in high hopes that Corel has been working on a fix over the holidays.

Has anybody heard anything promising? Thank you! 8)

P.S. I've been able to find a work-around, but it's a pain in the hindquarters. Paste the vector selection as a new layer, move the new layer in order to position the vector selection as desired, expand the new and old vector layers in the Layers palette, and drag the vector object from the new layer onto the old layer. (The position of the new vector object is preserved in the old layer in the image.) Then delete the new layer.

Lather, rinse, repeat. :wink:
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Re: Can't "Paste as Vector Selection" in PSP 2018

Post by LeviFiction »

The duplicate command under the Layers menu will create an exact copy of the current object as its own object inside the same vector layer. If you give this command a shortcut you can speed all of that up a lot.

And to answer your question, nope no idea. Corel doesn't tell us what they're working on or when to expect a new patch.
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Re: Can't "Paste as Vector Selection" in PSP 2018

Post by stapel_eliz »

LeviFiction wrote:...to answer your question, nope no idea. Corel doesn't tell us what they're working on or when to expect a new patch.
That's really too bad. The volunteers here are providing a great service for Corel and its customers. You'd think they'd want to be part of the solution.... :roll:
LeviFiction wrote:The duplicate command under the Layers menu will create an exact copy of the current object as its own object inside the same vector layer. If you give this command a shortcut you can speed all of that up a lot.
Ooo, golly! Yes, that is nicer! Thank you! 8)
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Re: Can't "Paste as Vector Selection" in PSP 2018

Post by stapel_eliz »

By the by, I contacted Corel Support regarding this bug. Their solution? Delete all temp files, do a factory reset on the program, and if ("when"?) that doesn't work, do a clean re-install.

Does that sound at all reasonable as a means of fixing their bug? :shock:
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Re: Can't "Paste as Vector Selection" in PSP 2018

Post by JoeB »

stapel_eliz wrote:By the by, I contacted Corel Support regarding this bug. Their solution? Delete all temp files, do a factory reset on the program, and if ("when"?) that doesn't work, do a clean re-install.

Does that sound at all reasonable as a means of fixing their bug? :shock:
Of course not. That's Corel support's boilerplate answer to any and all issues reported to them. They do not have a very well trained or knowledgeable support system at all.
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JoeB
Using PSP 2019 64bit
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stapel_eliz
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Re: Can't "Paste as Vector Selection" in PSP 2018

Post by stapel_eliz »

JoeB wrote:That's Corel support's boilerplate answer to any and all issues reported to them. They do not have a very well trained or knowledgeable support system at all.
That's... disappointing. :?
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Re: Can't "Paste as Vector Selection" in PSP 2018

Post by JoeB »

stapel_eliz wrote:
JoeB wrote:That's Corel support's boilerplate answer to any and all issues reported to them. They do not have a very well trained or knowledgeable support system at all.
That's... disappointing. :?
No kidding! :-) On the other hand, Corel has at least provided this forum where people who actually do use the program can try to help given their various user experiences with the product. And sometimes that experience does actually suggest a reset, etc., as a way to start the troubleshooting of a particular issue. But at least it's not usually boilerplate suggestions and you'll often get specific suggestions for specific issues that real users have experienced and found a way to fix. Just takes a bit of time sometimes, but usually ends up working better than boilerplate answers. :-)
Regards,

JoeB
Using PSP 2019 64bit
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stapel_eliz
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Joined: Fri Feb 19, 2016 5:22 pm
operating_system: Windows 10
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motherboard: BIOSTAR Group Hi-Fi A85W
processor: 4.10 gigahertz AMD A10-6800K APU with Radeon HD Gr
ram: 16 GB
Video Card: AMD Radeon HD 7700 Series [Display adapter]
sound_card: AMD High Definition Audio Device
Hard_Drive_Capacity: 4657.51 GB
Monitor/Display Make & Model: AOC 2757 (27.2"vis, s/n AWCD69A001576)
Corel programs: PaintShop Pro (8 and 2018)
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Re: Can't "Paste as Vector Selection" in PSP 2018

Post by stapel_eliz »

This morning, I received a new message from Corel Support:
Simone Hannemann, Dec 28, 06:48 EST

Hello Stapel,

The development team has informed us that they fixed the issue as described above in version PSP 2019 update 1.
Unfortunately, there is no update to expect for older versions.
In case you wish to try the new version and decide to upgrade, please write back to us and we will forward the request with a recommendation to the Sales team.

Regards,
Simone
Corel Customer Support Services
In other words, there will be no fix for the broken 2018 software. To regain this functionality, we'll have to buy the new package. So I guess the question now is, "How long until they 'break' the 2019 version, and will they ever fix that, either?"

Eliz.
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